Position: QRA Officer
Location: Banbury
Grade: RCS. M
Shift patterns: Monday-Friday. Day time hours (08:00-16:00/09:00-17:00)
Contract Type: Permanent (Full-Time)
Join DHL's Life Sciences & Healthcare operation in Banbury as a QRA Officer, where you'll play a vital role in supporting a highly regulated, fast-paced healthcare environment. Working at the heart of a quality-focused operation, you'll help ensure compliance, accuracy, and efficiency across key administrative processes while contributing to the safe and timely delivery of essential healthcare products that make a real difference to people's lives
A TYPICAL DAY MAY INVOLVE
- Ensure full compliance with EU/UK GDP regulations, championing patient safety and maintaining the highest quality standards across all site operations
- Provide expert quality and regulatory guidance to operational teams, fostering a strong Quality First culture and driving right-first-time performance
- Build and maintain effective relationships with customers, suppliers, and internal stakeholders, acting as a key point of contact for quality and compliance matters
- Lead and support internal, supplier, and compliance audits, ensuring regulatory requirements are met and improvement opportunities are identified
- Manage and support investigations relating to deviations, complaints, CAPAs, and remedial actions, ensuring timely resolution and effective communication with clients
- Monitor, analyse, and report on quality performance metrics and KPIs, driving continuous improvement initiatives and promoting operational excellence
- Deliver and support quality training programmes, raising GDP awareness and ensuring colleagues have the knowledge and tools required to achieve compliance and customer expectations
THIS ROLE WOULD SUIT PEOPLE WHO
- Previous experience in QA Pharmaceutical and Logistics is essential
- Experience in Medical Devices, Cold Chain, Validation, Transportation and Packaging is desirable
- Knowledge of GDP and GMP (regulated environment/operations) would be preferred
- Excellent communication skills - Verbal and written
- Strong data extraction skills
- Driven, motivated, results and goal orientated
- Possesses a sense of urgency and knows when to elevate
WHY JOIN US?
- Free parking and on-site canteen
- 33 days annual leave
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
QRA Officer in Banbury employer: Deutsche Post
Deutsche Post is an excellent employer, offering a supportive work culture that values employee well-being and professional growth. With hybrid working options in the Midlands, employees enjoy a healthy work-life balance, alongside competitive benefits such as 25 days of holiday and potential bonuses. The company fosters an environment where analytical skills are honed, and finance professionals can thrive in their careers while contributing to meaningful payroll solutions.
