At a Glance
- Tasks: Support HR operations and manage technical projects for Oracle HCM Cloud.
- Company: Join DHL, a diverse and innovative leader in logistics.
- Benefits: Enjoy competitive salary, professional development, and a supportive work culture.
- Other info: Collaborative remote work environment with excellent growth opportunities.
- Why this job: Make a real impact in a global company while advancing your career.
- Qualifications: 5+ years experience with Oracle HCM Cloud and strong technical skills required.
The predicted salary is between 63000 - 77000 £ per year.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.
We have an exciting opportunity for an experienced Senior Technical Design & Development Specialist to join our team. In this role, you will support the HR Development and Operations (HRDO) team in managing the increased operational workload resulting from the migration of the NORAM countries to myHR. With an increase in integrations requiring ongoing support and maintenance, as well as the introduction of Oracle Recruiting Cloud (ORC), you will play a key role in maintaining service stability, provide specialist technical expertise and support the successful transition of the NORAM countries into business-as-usual operations following go-live.
This role supports the Technical Support & Technical Development Leads with team management, the operation and maintenance of our Oracle HCM SaaS platforms and Oracle Integration Cloud (OIC). You will be involved in incident, request, change, and problem management, while supporting the delivery of technical projects and programmes in line with business objectives, Group guidelines, and policies.
YOUR KEY ACCOUNTABILITIES INCLUDE:
- Oracle HCM Cloud (Inc Oracle Recruitment) / OIC Technical Support: Analyse business partner requirements and define solutions. Gather requirements, run workshops, design, development build and support testing activities, identify workarounds and solutions for business challenges. Review technical specifications and vendor proposals to support solution delivery. Knowledge of HR Systems strategic direction and ensure team solution to support this direction. Create and maintain knowledge base documentation. Support and promote DHL's & HR IT COE project lifecycle, concepts, principals, and business processes. Applies IT and team methodologies to deliver consistent and repeatable solutions.
- Incident Management: Provide technical incident management support. Incident investigation, root cause analysis and problem resolution. Liaise with third-party support teams and monitor issues requiring escalation.
- Vendor Coordination: Develop and coordinate solution and customisation delivery through external resources in line with design, development, documentation and quality assurance (QA) standards.
- Project Working Included: Support technical project planning, including cost estimates. Lead internal team initiatives, track key milestones, prepare project reports and identify potential project risks. Manage solution and customisation delivery through internal and external resources against agreed milestones and plans. Implement technical project and programme management plans and processes within agreed timelines, quality standards and budgets. Provide status reporting and track progress against project plans. Lead internal initiatives and small projects where required.
- Engagement: Ability to effectively work with team and stakeholders remotely. Collaborate with business partners to deliver projects and ongoing support for Oracle HCM Cloud, Oracle Integration Cloud and related applications. Communicates/coordinates with internal/external IT partners to facilitate delivery of work/projects.
WHAT ARE WE LOOKING FOR FROM YOU?
- Bachelor's degree or equivalent qualification, with 5+ years of experience in Oracle HCM Cloud, Oracle Integration Cloud (OIC), technical support, systems integration, and project delivery.
- Proven experience with Oracle HCM Cloud (including Oracle Recruiting Cloud) and Oracle Integration Cloud (OIC).
- Strong experience analysing business requirements and delivering technical solutions across requirements gathering, design, development, testing, integrations, and ongoing support.
- Strong knowledge of HR systems, system integrations, systems analysis, data flows, and technologies including Java, PL/SQL, JSON, XSLT, and XML.
- Experience with incident, request, change, and problem management.
- Experience supporting technical projects and programmes, including planning, reporting, risk management, and delivery against agreed objectives.
- Strong stakeholder management, influencing, and relationship-building skills, with the ability to collaborate effectively with business partners, vendors, third-party providers, and cross-functional teams.
- Knowledge of business processes, business strategy, change management, vendor management, and project lifecycle methodologies.
- Excellent communication, influencing, facilitation, and interpersonal skills.
- Ability to work in a continuous improvement environment, challenge ideas, investigate complex issues, and find effective solutions.
- Proactive, self-motivated, and solution-focused approach.
WHAT YOU'LL NEED TO DO NEXT?
If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full UP TO DATE CV is attached with your application. We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
Senior Technical Design and Development Specialist employer: Deutsche Post DHL
At DHL Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Video Producer in our Southern Hub, you'll enjoy competitive benefits, including generous holiday entitlement and outstanding training opportunities, while working on high-profile projects across Europe that truly make a global impact. Join us to unleash your creative potential and grow within one of the world's most recognised brands.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Design and Development Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Deutsche Post DHL values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Deutsche Post DHL might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Deutsche Post DHL!
✨Direct Apply to Deutsche Post DHL
Let's not forget to apply directly through the Deutsche Post DHL website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Technical Design and Development Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Deutsche Post DHL.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Deutsche Post DHL. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Deutsche Post DHL
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
