Transport Operations Manager in London

Location: DHL Aviation, London Heathrow AirportContract type: PermanentHours: Monday to Thursday, 14:00 - 01:00 (40 hours per week, flexibility required)Department: OperationsGrade: LL________________________________________ð Kick start your career with the #1 Best Workplace in EuropeAt DHL, our people are our superpower. As the most international company in the world, we connect over 220 countries with a team of 500,000+ colleagues, delivering time-critical parcels across the globe. DHL Aviation UK forms part of DHL Express, playing a key role in keeping our network moving. ð Why You'll Love Working With UsYou'll get amazing benefits while building your future: Competitive salary + shift allowanceAnnual bonus (up to 5%)Free onsite parking ð Pension (up to 6% company contribution)My DHL Rewards – discounts at 3,000+ retailers ðPrivate medical (after 12 months)Spark – wellbeing supportCycle to Work Scheme ðEnhanced Maternity PayCIS Induction Week________________________________________ð About the RoleAs an Operations Transport Supervisor, you will play a key role in ensuring the safe, efficient, and timely movement of freight, aircraft equipment, and transport resources across the operation. You will coordinate transport activities to support airline and network requirements, manage and develop a team of drivers and operational colleagues, and work closely with the Transport Manager to achieve operational KPI targets. With a strong focus on safety, compliance, service performance, and people leadership, you will help maintain a smooth-running operation while supporting continuous improvement across the site.________________________________________What You'll Be DoingCoordinating freight collections and deliveries with CAL Airlines, including the movement of ULDs. Ensuring driver coverage is in place to support operational and airline requirements. Managing late freight and flight recoveries to keep shipments moving on time. Supporting the Transport Manager to achieve team KPIs and service targets. Supervising daily transport and ramp operations at LHR.Monitoring driver hours and digital tachograph records. Monitoring overtime, holidays, and absence levels to maintain operational coverage. Leading, coaching, and developing colleagues through regular feedback and performance discussions. Identifying training needs and supporting colleague development. Delivering CIS training and ensuring team compliance. Keeping all mandatory training up to date. Sound understanding of transport, warehouse, and network operations, ideally within an airside or aviation environment. Flexibility to work a range of shifts, including evenings, nights, weekends, and other unsocial hours as required. Good IT skills, including familiarity with Microsoft Office and operational systems. An understanding of business objectives and a commitment to delivering excellent service and operational performance. HGUKTalent@dhl.com________________________________________ð Important InformationDue to the nature of our business and CAA regulations, all candidates must provide a full 5-year employment history, and a Criminal Record Check will be carried out as part of the recruitment process. AV-368863