Location:
East Midlands Airport (EMA) or London Heathrow (LHR)Contract type: PermanentHours: Monday to Friday, 09:00 – 17:30 (40 hours per week, flexibility required)Department: FacilitiesGrade: J________________________________________ð Kick start your career with the #1 Best Workplace in EuropeAt DHL, our people are our superpower.
As the most international company in the world, we connect over 220 countries with a team of 500,000+ colleagues, delivering time-critical parcels across the globe. DHL Aviation UK forms part of DHL Express, playing a key role in keeping our network moving.
We're proud to create an inclusive, diverse workplace where everyone can thrive.________________________________________ð Why You'll Love Working With UsYou'll get amazing benefits while building your future: Competitive salary + shift allowanceFree onsite parking ð Pension (up to 6% company contribution)My DHL Rewards – discounts at 3,000+ retailers ðPrivate medical (after 12 months)Spark – wellbeing supportCycle to Work Scheme ðEnhanced Maternity PayCIS Induction WeekOpportunities for career development within a global organisation ________________________________________ð About the RoleWe are looking for an experienced and commercially focused Contracts Manager to join the DHL Aviation UK team.
This is a key role responsible for managing supplier and commercial contracts across our facilities and operational service providers. You will ensure contractual compliance, manage supplier performance, mitigate commercial risk, and support business objectives through effective contract governance.
Working closely with internal stakeholders and external suppliers, you will play a vital role in delivering value, maintaining strong business relationships, and driving operational excellence across our UK aviation network.____________________________________ What You'll Be DoingManage the full contract lifecycle, from procurement and negotiation through to renewal or terminationDevelop and maintain strong relationships with suppliers and internal stakeholdersEnsure contracts comply with company policies, legal obligations, and regulatory requirementsMonitor supplier performance against contractual KPIs and service level agreementsIdentify, manage, and mitigate contractual and commercial risksLead commercial negotiations to achieve the best outcomes for DHLProvide contract and commercial guidance to procurement and operational teamsMaintain accurate contract documentation, reporting, and governance recordsDrive continuous improvement within contract management processesSupport business projects requiring commercial, contractual, and supplier-management expertise________________________________________ What You'll BringEssentialSignificant experience within Facilities Management, Engineering Services, Property Operations, or Contract ManagementDemonstrable experience managing large outsourced service contracts and supplier relationshipsStrong understanding of both hard and soft FM service deliveryExperience managing multiple sites within a complex operational environmentProven track record of delivering cost savings and commercial improvementsStrong knowledge of contractor management and compliance requirementsExperience leading cross-functional projects and programmesExperience managing budgets and significant third-party spendExcellent stakeholder management, influencing, and negotiation skillsStrong commercial awareness and analytical capabilityFull UK Driving Licence and willingness to travel between operational locations as required DesirableIWFM qualification or equivalentHNC, HND, or Degree in Facilities Management, Building Services, Engineering, or a related disciplineNEBOSH General CertificatePRINCE2, APM, or equivalent project management qualificationCIPS or other relevant procurement/commercial qualification________________________________________ð Closing Date: 5th November 2026Join a team that keeps the world moving and build your future with DHL Aviation UK. ________________________________________ð Our Recruitment ProcessWe aim to make your recruitment journey smooth, transparent, and engaging.
Our process often includes competency-based interviews, so be ready to share your achievements and experiences. We encourage you to ask questions along the way - recruitment is a two-way process, and we want to make sure DHL is right for you too.ð§ Have a question?
Contact our team here: HGUKTalent@dhl.com________________________________________ð Important InformationDue to the nature of our business and CAA regulations, all candidates must provide a full 5-year employment history, and a Criminal Record Check will be carried out as part of the recruitment process.
Job SummaryJob number: AV-382464
Contracts Manager in London employer: Deutsche Post DHL
DHL is an exceptional employer, offering a dynamic work environment where innovation and leadership thrive. As the General Manager of a cutting-edge logistics facility, you'll not only shape operational strategies but also foster a high-performing culture that values inclusivity and employee growth. With comprehensive benefits including a generous pension scheme, access to 24/7 GP consultations, and numerous lifestyle discounts, DHL is committed to supporting your professional journey while ensuring you can make a meaningful impact in the logistics industry.
