Transition LeadPay Rate: 40,00 Up to 45,000Grade: KContract Type: Permanent (Full-Time)Shift Pattern: Monday to Friday 40hr Location: Hatfield (Hybrid, 2-3 days per week in the office)Company Car/ AllowanceDigiHaul - DSC is transforming the way transport and logistics operate through technology, innovation and collaboration. As part of the DHL Group, we're connecting customers, carriers and operations teams to deliver smarter, more efficient transport solutions across the UK.We're looking for a Transition Lead to play a key role in implementing DigiHaul solutions across DHL Supply Chain operations. Acting as the bridge between customers, operational teams, technology functions and senior stakeholders, you'll lead the onboarding of sites and customers, drive operational change, and ensure the smooth adoption of new systems, processes and ways of working.
This role combines elements of Project Management, Change Management, Operational Leadership, Customer Implementation and Stakeholder Management, making it ideal for someone who thrives in a fast-paced environment and enjoys delivering meaningful business transformation. A TYPICAL DAY MAY INVOLVELeading the onboarding and implementation of new customers and sites onto the DigiHaul platform.
Developing and managing transition plans from initial planning through to go-live and BAU handover.
Building strong relationships with customers, DHL Supply Chain leadership teams and key stakeholders.
Delivering training, rollout plans and operational readiness activities to support change adoption.
Identifying and resolving operational challenges, process gaps and implementation issues.
Collaborating across DigiHaul, DHL Supply Chain and wider DHL Group functions to deliver successful outcomes.
Managing project risks, dependencies, timelines and stakeholder expectations.
Driving continuous improvement and ensuring all activities comply with corporate, legal and operational requirements. THIS ROLE WOULD SUIT PEOPLE WHOExperience within transport, logistics, supply chain or operational environments.
Have experience in change management, transformation, implementation, onboarding or continuous improvement projects.
Are customer-focused with excellent communication and stakeholder management skills. Have strong project management and organisational abilities.
Thrive in fast-paced operational environments and can manage competing priorities.
Demonstrate strong business and commercial awareness.
Are confident presenting to senior stakeholders and influencing change.
Have strong Microsoft Office skills, particularly Excel and PowerPoint. WHAT YOU'LL BRINGA passion for driving change and improving operational performance. Excellent relationship-building and stakeholder engagement skills. Strong problem-solving and analytical abilities.
The ability to influence and lead without direct authority. A proactive and solution-focused mindset. A commitment to delivering exceptional customer outcomes. ADDITIONAL INFORMATIONRegular engagement with operational sites, customers and senior stakeholders across the DigiHaul and DHL Supply Chain network.
Occasional UK travel will be required to support implementations and transition activities.
You'll work closely with Operations, Customer Success, Product, Technology and Commercial teams. A full UK driving licence is Essential. IDEAL BACKGROUNDSTransport Operations Management,Supply Chain & Logistics OperationsCustomer Implementation & OnboardingOperational Excellence & Continuous Improvement ,Change ManagementProject & Programme ManagementLogistics Technology Platforms WHY JOIN DIGIHAUL?At DigiHaul, you'll be part of an innovative and growing business that's transforming transport management through technology. You'll work alongside talented colleagues, support industry-leading customers and help shape the future of logistics across the UK.If you're passionate about change, customer success and delivering meaningful business transformation, we'd love to hear from you.
Apply today and be part of the DigiHaul journey. ððOur Approach to Diversity & InclusionAt DigiHaul, we believe diversity and inclusion are fundamental to our success. We are committed to creating an environment where everyone feels valued, respected and empowered to achieve their full potential. We welcome applications from candidates of all backgrounds and experiences and are proud to be an equal opportunities employer. Together, we're building a workplace where everyone can thrive and contribute to shaping the future of transport and logistics.
Please be aware that interviews are provisionally scheduled to take place during the week commencing ASAP. Applications received after this date may not be considered but may be added to our talent pool for future opportunities, subject to your consent. We review applications on an ongoing basis and may close the vacancy early if a high volume of applications is received, so we encourage early applications.#DSCUKICFJob SummaryJob number: 43618Date posted : 2026-09-09Profession: OperationsEmployment type: Permanent
Transition Lead in Hatfield employer: Deutsche Post DHL
DHL is an exceptional employer, offering a dynamic work environment where innovation and leadership thrive. As the General Manager of a cutting-edge logistics facility, you'll not only shape operational strategies but also foster a high-performing culture that values inclusivity and employee growth. With comprehensive benefits including a generous pension scheme, access to 24/7 GP consultations, and numerous lifestyle discounts, DHL is committed to supporting your professional journey while ensuring you can make a meaningful impact in the logistics industry.
