At a Glance
- Tasks: Ensure safe and timely dispatch of DHL Air flights while managing flight operations.
- Company: Join DHL Air, the UK's largest all-cargo air carrier with a global presence.
- Benefits: Competitive salary, wellness support, and career growth opportunities in a dynamic environment.
- Other info: Flexible rotating shifts with a focus on teamwork and customer service.
- Why this job: Be part of a world-leading logistics team and make a real impact in aviation.
- Qualifications: Flight operations experience, strong communication skills, and attention to detail required.
The predicted salary is between 31500 - 38500 £ per year.
Working Hours: Full time position - rotating day/night roster, with weekend shifts included.
Location: EMA Cargo West, East Midlands Airport, Derby, DE74 2TR
Salary: Competitive
DHL Air (UK) Ltd is the largest all-cargo air carrier in the UK, operating a fleet of B757-200, B767-300 and B777-200 aircraft on worldwide operations. Part of the DHL Express team with our headquarters at East Midlands Airport, we wish to enhance the team to deliver our customer promise of; Excellence, Simply Delivered.
We are looking to appoint a self-motivated individual that is people and service focused to join our 24/7 OCC team. Someone who gets it right first time, shows passion in their work, and has the “Can Do” spirit that made DHL world leading in Logistics.
To qualify for this opening you will need an impressive Flight Operations background, possess first class communication skills and the ability to take a pro-active and enthusiastic approach to contribute positively to a varied and pressured work load whilst adapting to changing priorities as they arise. Exemplary time keeping and attention to detail are essential.
The Role
To ensure all DHL Air flights are dispatched and operated in a safe and timely manner, along with efficient flight planned routes, in accordance with DHL’s fuel policy and proactive flight tracking services.
The Requirements
- Proven flight operations experience, with a clear understanding of TAF, METAR and NOTAM bulletins, aircraft scheduling and a familiarity with IATA/ICAO airport codes.
- A good working knowledge of LIDO Flight, or similar CFP systems, along with IT based applications, including NOP portal.
- General flight watch disciplines to include: Customer and supplier liaison, inflight monitoring for all stages of flight, being pro-active with solutions to any problems that may occur and to ensure of an efficient and on time schedule.
- Previous experience in airport slot requests, overflight application procedures and at preference ETOPS planning.
- Knowledge of aircraft and cargo handling equipment and systems.
- Hold five GCSE’s – 9-4/A-C (or equivalent) including Math's and English.
- A strong working knowledge of MS Office packages including but not limited to Word, Excel and Outlook.
- Flexibility to work a rotating shift pattern of 12 hour shifts consisting days and nights.
- Previous flight planning experience is preferred, those without flight planning experience may be considered for a junior position.
The Person
- Customer service focused with strong interpersonal and communication skills.
- A “hands-on” people person with a flair and maturity for working in a dynamic and responsible position.
- Strong attention to detail and the ability to follow procedures.
- The ability to work on your own initiative to tight deadlines in a fast paced environment.
- Excellent team working skills with the ability to deal with colleagues at all levels.
To be eligible for consideration, candidates must hold a valid right to work in the UK and be able to provide evidence of this during the recruitment process.
What we offer
You’ll receive a competitive salary and access to a wide range of DHL benefits designed to support your wellbeing, development, and future. You’ll join a team where your contribution matters and where you can grow your career within a global, award winning organisation.
Ready to apply?
If you have a proven track record of achievement to match the requirements for this role, and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.
We will ensure that all our resourcing activities are fair, transparent and consistent. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
Closing date: 16th August 2026
Job number: AV-365643
Flight Operations Officer employer: Deutsche Post DHL
At DHL Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Video Producer in our Southern Hub, you'll enjoy competitive benefits, including generous holiday entitlement and outstanding training opportunities, while working on high-profile projects across Europe that truly make a global impact. Join us to unleash your creative potential and grow within one of the world's most recognised brands.
StudySmarter Expert Advice🤫
We think this is how you could land Flight Operations Officer
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Deutsche Post DHL.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Deutsche Post DHL. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Flight Operations Officer
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Deutsche Post DHL, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Deutsche Post DHL and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Deutsche Post DHL. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Deutsche Post DHL
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Deutsche Post DHL.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Deutsche Post DHL.
