Overview
In this role you will lead frontline operations within the DHL Tyre Contract in Daventry, driving performance and safe, efficient delivery in a fast-paced logistics environment. You will develop and coach operational teams, ensure KPI targets are met, and uphold quality and safety standards. You’ll work closely with cross-functional teams to manage day-to-day issues and support continuous improvement. This is a hands-on leadership role with a clear impact on team capability and service delivery.
Pay / Benefits
- free on-site parking
- 33 days annual leave
- discretionary bonus
- 8% employer pension contribution plus 4% employee contribution
- free confidential 24/7 GP consultations
- retail and lifestyle discounts
Responsibilities
- Supervise day-to-day performance and KPIs (safety, operational, customer)
- Ensure staff training to SOP standards and maintain training records
- Conduct 1-2-1 performance reviews and support development/succession planning
- Contribute to performance management activities, briefs, and disciplinary processes
- Ensure policy, quality, and safety compliance
- Handle operational issues, escalations, and incident resolution
- Support day-to-day operations including manual handling of tyres
Key requirements
- Previous people management experience (essential)
- Experience in tyre industry desirable
- Valid MHE License (Forklift - Counterbalance/Reach) advantageous
- Excellent verbal and written communication
- Strong Excel proficiency
- Interpersonal, leadership, motivation and planning skills
- Good analytical and numerical abilities
- IT literate with WMS and Microsoft packages
- leadership
- communication
- coaching
- Microsoft Excel
- WMS
- Microsoft Office package
First Line Manager in Daventry employer: Deutsche Post DHL
DHL is an exceptional employer, offering a dynamic work environment where innovation and leadership thrive. As the General Manager of a cutting-edge logistics facility, you'll not only shape operational strategies but also foster a high-performing culture that values inclusivity and employee growth. With comprehensive benefits including a generous pension scheme, access to 24/7 GP consultations, and numerous lifestyle discounts, DHL is committed to supporting your professional journey while ensuring you can make a meaningful impact in the logistics industry.
