Position: QRA OfficerLocation: BanburyGrade: RCS. MShift patterns: Monday-Friday. Day time hours (08:00-16:00/09:00-17:00)Contract Type: Permanent (Full-Time)Join DHL's Life Sciences & Healthcare operation in Banbury as a QRA Officer, where you'll play a vital role in supporting a highly regulated, fast-paced healthcare environment. Working at the heart of a quality-focused operation, you'll help ensure compliance, accuracy, and efficiency across key administrative processes while contributing to the safe and timely delivery of essential healthcare products that make a real difference to people's livesA TYPICAL DAY MAY INVOLVEEnsure full compliance with EU/UK GDP regulations, championing patient safety and maintaining the highest quality standards across all site operationsProvide expert quality and regulatory guidance to operational teams, fostering a strong Quality First culture and driving right-first-time performanceBuild and maintain effective relationships with customers, suppliers, and internal stakeholders, acting as a key point of contact for quality and compliance mattersLead and support internal, supplier, and compliance audits, ensuring regulatory requirements are met and improvement opportunities are identifiedManage and support investigations relating to deviations, complaints, CAPAs, and remedial actions, ensuring timely resolution and effective communication with clientsMonitor, analyse, and report on quality performance metrics and KPIs, driving continuous improvement initiatives and promoting operational excellenceDeliver and support quality training programmes, raising GDP awareness and ensuring colleagues have the knowledge and tools required to achieve compliance and customer expectationsTHIS ROLE WOULD SUIT PEOPLE WHO Previous experience in QA Pharmaceutical and Logistics is essentialExperience in Medical Devices, Cold Chain, Validation, Transportation and Packaging is desirableKnowledge of GDP and GMP (regulated environment/operations) would be preferredExcellent communication skills - Verbal and writtenStrong data extraction skillsDriven, motivated, results and goal orientated Possesses a sense of urgency and knows when to escalateWHY JOIN US?Free parking and on-site canteen33 days annual leaveJoin our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contributionFree confidential 24/7 GP consultationsHundreds of retail and lifestyle discountsAffordable loans, savings schemes and free mortgage adviceVisit to learn moreWHO WE AREWe're the global leaders in supply chain management with 188,000 people in over 50 countries.
Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACEAt DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 9th or 16th November, 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible. #DSCUKICFJob SummaryJob number: 44670Profession: Operations
QRA Officer in Banbury employer: Deutsche Post DHL
DHL is an exceptional employer, offering a dynamic work environment where innovation and leadership thrive. As the General Manager of a cutting-edge logistics facility, you'll not only shape operational strategies but also foster a high-performing culture that values inclusivity and employee growth. With comprehensive benefits including a generous pension scheme, access to 24/7 GP consultations, and numerous lifestyle discounts, DHL is committed to supporting your professional journey while ensuring you can make a meaningful impact in the logistics industry.
