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- Tasks: Manage client inquiries and build strong relationships in securities settlement.
- Company: Leading financial services company with a global presence.
- Benefits: Dynamic work environment and opportunities for professional growth.
- Why this job: Join an international team and enhance your client service skills.
- Qualifications: 3 years of operational experience and strong problem-solving skills.
- Other info: Proficiency in Microsoft Office is essential.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services company is seeking a Client Service Officer to manage UK clients' inquiries related to securities settlement and asset servicing. In this role, you will develop strong client relationships through effective communication and proactive engagement.
Ideal candidates should have:
- a minimum of 3 years' operational processing experience,
- strong problem-solving capabilities,
- proficiency in Microsoft Office tools.
This role offers a dynamic environment within an international team.
Global Client Services & Settlements Specialist employer: Deutsche Börse Group
Contact Detail:
Deutsche Börse Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Client Services & Settlements Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to shine, so practice common interview questions and think about how your experience aligns with their needs, especially in client service and problem-solving.
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft Office tools, be ready to discuss specific examples of how you've used them to solve problems or improve processes in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Global Client Services & Settlements Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operational processing and client service. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving capabilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about client services and how you can contribute to our team. Remember, we love proactive engagement, so show us your enthusiasm!
Showcase Your Microsoft Office Skills: Since proficiency in Microsoft Office tools is key for this role, make sure to mention any specific software you’re comfortable with. We appreciate candidates who can hit the ground running, so highlight any relevant projects or experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Deutsche Börse Group
✨Know Your Stuff
Make sure you brush up on your knowledge of securities settlement and asset servicing. Familiarise yourself with common client inquiries and how to address them effectively. This will show that you're not just a candidate, but someone who understands the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved client issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your strong problem-solving capabilities in a practical way.
✨Communicate Like a Pro
Since this role involves developing strong client relationships, practice your communication skills. Be clear, concise, and confident in your responses. Consider doing mock interviews with friends or family to refine your delivery.
✨Get Comfortable with Microsoft Office
As proficiency in Microsoft Office tools is essential, make sure you're up to speed with Excel, Word, and PowerPoint. You might be asked about how you use these tools in your daily tasks, so be ready to discuss specific examples of how they’ve helped you in your previous roles.
