At a Glance
- Tasks: Ensure stability of Mobile Device Management platforms and support hybrid working.
- Company: Deutsche Bank, a leading global bank with a commitment to diversity and inclusion.
- Benefits: Hybrid working, competitive salary, 30 days holiday, private healthcare, and flexible benefits.
- Other info: Continuous learning culture with excellent career development opportunities.
- Why this job: Join a dynamic team and make a real impact on mobile technology for a global workforce.
- Qualifications: Experience with Apple iOS and Mobile Device Management platforms like Intune.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Job Title Site Reliability Engineer - Mobility Platforms
Location Birmingham
Corporate Title Assistant Vice President
As a Mobility Site Reliability Engineer on our End User Computing team, you will be a key member of the team making the bank's hybrid working model possible. You will ensure the stability or Mobile Device Management platforms like Microsoft Intune to enable our colleagues to work from anywhere.
As a skilled member of a global team, you will partner with your engineering and product colleagues inside and outside your core team to detect and respond to issues, prepare and execute Disaster Recovery plans, and plan and implement safe scalable changes in a blend of Agile ceremonies and ITILv4 process.
What we'll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.
You can expect:
- Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
- Competitive salary and non-contributory pension
- 30 days' holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year
- Respond to user and platform incidents for our mobile device platforms in ServiceNow with an engineering mind - assessing root cause to stop the incidents from coming again by drafting knowledge, automation, or recommending product enhancements
- Develop strategies to detect and respond to issues on our platforms, provide self-healing or self-service options for impacted end-users, and consumable technical and end-user knowledge for the platform
- Strong technical resource to share and exchange knowledge with your squad mates as well as support teams across the bank, enabling our teams to continuously learn and better respond to issues
- Plan and deploy changes safely - we are continuously improving, you will need an engineering mindset to understand change being proposed, potential risks and impacts, and mitigation strategies to drive safe change on this platform, and consider if CI/CD pipelines can be built for repeatable change
- Participate in daily huddles and agile ceremonies with your squad mates to coordinate and plan
- Demonstratable experience at Level 2 or 3 supporting end-user devices on the Apple iOS platform
- Demonstratable experience supporting, implementing, or engineering Mobile Device Management platforms like Airwatch, MobileIron, JAMF, or Intune at Level 2 or 3
- Demonstratable understanding of the basics of Microsoft Entra ID
- Demonstratable understanding of Site Reliability Engineering concepts
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)
About us
Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.
Deutsche Bank in the UK is proud to have been named The Times Top 50 Employers for Gender Equality 2025 for six consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.
If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss how we can best support you. Alternatively, you can share your phone number, and a member of the team will be happy to call you to talk through your specific requirements.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Site Reliability Engineer - Mobility Platforms - Deutsche Bank in Birmingham employer: Deutsche Bank
Deutsche Bank is an exceptional employer that prioritises the development and wellbeing of its employees, offering a hybrid working model that adapts to individual needs. With competitive salaries, generous holiday allowances, and a commitment to diversity and inclusion, employees can thrive in a supportive environment that fosters continuous learning and career progression. Located in Birmingham, the bank also provides unique benefits such as volunteering leave and flexible perks, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer - Mobility Platforms - Deutsche Bank in Birmingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Deutsche Bank values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Deutsche Bank might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Deutsche Bank!
✨Direct Apply to Deutsche Bank
Let's not forget to apply directly through the Deutsche Bank website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Site Reliability Engineer - Mobility Platforms - Deutsche Bank in Birmingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Deutsche Bank.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Deutsche Bank. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Deutsche Bank
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
