ServiceNow Platform Architect in London

ServiceNow Platform Architect in London

London Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
Deutsche Bank

At a Glance

  • Tasks: Shape and support the ServiceNow platform, connecting teams and simplifying workflows.
  • Company: Join Deutsche Bank, a leading global bank with a commitment to diversity and inclusion.
  • Benefits: Enjoy hybrid working, competitive salary, 30 days holiday, and private healthcare.
  • Other info: Opportunities for training, development, and volunteering leave to support your growth.
  • Why this job: Make a real impact in a collaborative environment while driving innovation in banking technology.
  • Qualifications: Experience as a ServiceNow Platform Architect in complex environments is essential.

The predicted salary is between 80000 - 100000 £ per year.

You will shape and support the ServiceNow platform as a ServiceNow Platform Architect, helping to connect teams, simplify workflows, and deliver meaningful technology outcomes across a global banking environment. Working closely with engineering, operations, and business teams, you will guide platform design, support innovation, and enable scalable, secure solutions. This is a highly visible role where your expertise will help strengthen collaboration, improve platform consistency, and support transformation across enterprise workflow capabilities. You will contribute to a collaborative and inclusive environment where ideas are shared, and solutions are built together to meet both business and regulatory needs.

What we’ll offer you

  • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
  • Competitive salary and non-contributory pension
  • 30 days’ holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
  • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

  • Shape and support the ServiceNow platform architecture roadmap, ensuring alignment with enterprise strategy and shared goals
  • Oversee platform design standards, helping teams collaborate and maintain consistent, inclusive and effective solutions
  • Support solution design reviews, guiding data models and integration approaches to ensure strong, dependable outcomes
  • Coordinate integration design across systems, ensuring secure, scalable and connected workflows that support business needs
  • Strengthen platform resilience by supporting performance, security and operational continuity requirements
  • Work closely with stakeholders to support innovation, automation and continuous improvement across the platform

Your skills and experience

  • Proven experience working as a ServiceNow Platform Architect within large, complex environments
  • Strong expertise across ServiceNow modules including Information Technology Service Management, Configuration Management Database, and integrations
  • Solid understanding of integration approaches such as Representational State Transfer application programming interfaces and event-based architectures
  • Experience supporting cloud architecture, security and resilience frameworks within enterprise environments
  • Strong ability to connect business needs with technology solutions in a structured, collaborative way
  • Experience working in regulated environments such as banking or financial services

How we’ll support you

  • Training and development to help you excel in your career
  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression

We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards).

About us Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

ServiceNow Platform Architect in London employer: Deutsche Bank

Deutsche Bank is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee development and wellbeing. With a commitment to hybrid working, competitive benefits, and a strong focus on collaboration, employees are empowered to thrive both professionally and personally in the vibrant city of London. The bank's dedication to diversity and continuous learning ensures that every team member has the opportunity to grow and contribute meaningfully to innovative solutions in the global banking landscape.

Deutsche Bank

Contact Details:

Deutsche Bank Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ServiceNow Platform Architect in London

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Show off your skills! Create a portfolio or a project that highlights your expertise in ServiceNow. This gives you something tangible to discuss during interviews and sets you apart from the crowd.

Tip Number 3

Prepare for those tricky interview questions! Research common queries for ServiceNow Platform Architects and practice your responses. We want you to feel confident and ready to impress!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace ServiceNow Platform Architect in London

ServiceNow Platform Architecture
Information Technology Service Management (ITSM)
Configuration Management Database (CMDB)
Integration Design
Representational State Transfer (REST) APIs
Event-Based Architectures
Cloud Architecture

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the ServiceNow Platform Architect role. Highlight your experience with ServiceNow modules and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your experience in regulated environments like banking, as it’s super relevant to us.

Showcase Your Collaborative Spirit:Since this role involves working closely with various teams, make sure to highlight your collaborative experiences. Share examples of how you've successfully worked with engineering, operations, or business teams to achieve common goals.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Deutsche Bank

Know Your ServiceNow Stuff

Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features and modules, especially in IT Service Management and Configuration Management Database. Being able to discuss specific examples of how you've used these in past roles will really impress.

Understand the Business Context

Since this role is all about connecting technology with business needs, take some time to research the banking environment. Understand the regulatory challenges and how ServiceNow can help streamline processes. This will show that you're not just a techie but also someone who gets the bigger picture.

Prepare for Scenario Questions

Expect to be asked about real-world scenarios where you've had to design or implement solutions. Think of specific challenges you've faced and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

Show Your Collaborative Spirit

This role emphasises collaboration, so be ready to talk about how you've worked with cross-functional teams in the past. Share examples of how you’ve facilitated discussions, resolved conflicts, or driven innovation through teamwork. Highlighting your ability to foster an inclusive environment will resonate well with the interviewers.