End User Services Senior PMO in London
End User Services Senior PMO

End User Services Senior PMO in London

London Full-Time 80000 - 100000 ÂŁ / year (est.) Home office (partial)
Deutsche Bank

At a Glance

  • Tasks: Lead transformative projects to modernise End User Services and enhance the digital workplace.
  • Company: Join Deutsche Bank, a leading global bank with a commitment to diversity and inclusion.
  • Benefits: Enjoy hybrid working, competitive salary, 30 days holiday, and flexible benefits.
  • Other info: Opportunities for training, development, and a supportive work culture.
  • Why this job: Make a real impact on thousands of employees while driving innovative change.
  • Qualifications: Experience in project management, cost control, and governance frameworks required.

The predicted salary is between 80000 - 100000 ÂŁ per year.

As a Vice President Project Management Officer (PMO) End User Transformation, you will play a pivotal role in Deutsche Bank’s GTI Transformation organization, driving the delivery of a complex, multi‑year program modernizing End User Services and the Digital Workplace across the Bank.

You will sit at the heart of the End User Services Portfolio, translating strategy into execution by governing delivery, unifying tooling, and ensuring the full transformation scope delivers measurable business outcomes. Working closely with the Transformation Control Tower, you will shape portfolio governance, steer executive decision‑making, and provide transparent, high‑impact reporting to senior internal and external stakeholders. Through this role, you directly enable a modern, resilient, and digitally enabled workplace, accelerating change that impacts thousands of employees across Deutsche Bank globally.

What we’ll offer you

  • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them.
  • Competitive salary and non-contributory pension.
  • 30 days’ holiday plus bank holidays, with the option to purchase additional days.
  • Life Assurance and Private Healthcare for you and your family.
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits.
  • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year.

Your key responsibilities

  • Driving prioritisation, preventing siloed decision‑making, and ensuring all initiatives remain aligned to End User Transformation outcomes.
  • Owning Clarity, strengthening cost discipline, improving forecast accuracy, and enabling executives to make confident, data‑led investment decisions.
  • Setting and maturing governance frameworks that protect scope, reduce risk, and deliver predictable outcomes at scale.
  • Owning OpCo/SteerCo content to enable crisp, authoritative, and outcome‑focused decision‑making.
  • Anticipating issues before they materialise and safeguarding business‑critical commitments through proactive oversight.
  • Building a high‑performing PMO function, ensuring effective deployment of talent, and sustaining delivery without bottlenecks or overstretch.

Your skills and experience

  • Proven ability to challenge, influence, and drive decisions with senior and SteerCo‑level stakeholders across complex transformation landscapes.
  • Deep experience in cost control, forecasting, and investment optimisation, enabling trusted decision‑making in Board, regulatory, and executive forums.
  • Strong capability in designing, enforcing, and maturing governance and change control frameworks to ensure audit readiness, compliance, and predictable delivery.
  • Expert at translating complex delivery data into clear, compelling, action‑oriented insights, with strong Microsoft Suite and Clarity reporting skills.
  • Demonstrated ability to anticipate cross‑initiative impacts, manage resources at scale, and prevent systemic delivery or execution risk.
  • Experience operating in large, complex, highly regulated technology environments, with a track record of building, coaching, and leading high‑performing PMO teams through change.

How we’ll support you

  • Training and development to help you excel in your career.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.

We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards).

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

End User Services Senior PMO in London employer: Deutsche Bank

Deutsche Bank is an exceptional employer, offering a dynamic work environment in London that prioritises employee development and wellbeing. With a commitment to hybrid working, competitive salaries, and a range of flexible benefits, employees are empowered to thrive both professionally and personally. The culture fosters continuous learning and inclusivity, making it an ideal place for those seeking meaningful career growth in a globally recognised financial institution.
Deutsche Bank

Contact Detail:

Deutsche Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land End User Services Senior PMO in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Deutsche Bank on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by understanding the End User Services landscape. Brush up on your knowledge about digital workplace trends and how they impact transformation projects. This will show you're genuinely interested and ready to contribute.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've driven change in previous roles. Use the STAR method (Situation, Task, Action, Result) to keep your answers clear and impactful.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive, which is key for a PMO role.

We think you need these skills to ace End User Services Senior PMO in London

Project Management
Stakeholder Management
Cost Control
Forecasting
Investment Optimisation
Governance Frameworks
Change Control
Data Analysis
Microsoft Suite
Clarity Reporting
Risk Management
Resource Management
Leadership
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and transformation. We want to see how your skills align with the End User Services role, so don’t hold back on showcasing relevant achievements!

Showcase Your Governance Skills: Since this role involves shaping governance frameworks, be sure to include examples of how you've successfully implemented or improved governance processes in past projects. We love seeing candidates who can demonstrate their ability to drive decision-making and manage risks.

Be Data-Driven: Highlight your experience with data analysis and reporting tools like Microsoft Suite and Clarity. We’re looking for someone who can translate complex data into actionable insights, so share any relevant examples that showcase your analytical skills.

Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Deutsche Bank

✨Understand the Role Inside Out

Before your interview, make sure you thoroughly understand the End User Services Senior PMO role. Familiarise yourself with the key responsibilities and how they align with Deutsche Bank’s GTI Transformation goals. This will help you articulate how your experience fits into their vision.

✨Prepare for Stakeholder Engagement Scenarios

Given the importance of influencing senior stakeholders, prepare examples from your past where you've successfully navigated complex decision-making processes. Think about how you can demonstrate your ability to challenge and drive decisions effectively.

✨Showcase Your Governance Framework Knowledge

Be ready to discuss your experience in designing and maturing governance frameworks. Prepare specific examples that highlight your skills in ensuring compliance and predictable delivery, as these are crucial for the role.

✨Demonstrate Data-Driven Decision Making

Since the role involves translating complex data into actionable insights, come prepared with examples of how you've used data to inform decisions in previous projects. Highlight your proficiency with tools like Microsoft Suite and Clarity reporting to back up your claims.

End User Services Senior PMO in London
Deutsche Bank
Location: London

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