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- Tasks: Lead a diverse team in resolving user and application incidents for Corporate Bank services.
- Company: Join Deutsche Bank, a leading global financial institution with a commitment to diversity and inclusion.
- Benefits: Enjoy hybrid working, competitive salary, 30 days holiday, and flexible perks like gym benefits.
- Why this job: Be part of an innovative team focused on delivering top-notch technology solutions and improving client service.
- Qualifications: Experience in IT within regulated environments; strong technical skills in Java, UNIX, and cloud platforms.
- Other info: Opportunity for continuous learning and career development in a supportive and inclusive culture.
The predicted salary is between 43200 - 72000 £ per year.
Corporate Bank Production Support Regional Lead
Corporate Bank Production Support Regional Lead
Job Description:
Job Title Corporate Bank Production Support Regional Lead
Location Birmingham
Corporate Title Vice President
Deutsche Bank\’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank – Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery.
You will work as part of Corporate Bank Production Services, bringing an agile and innovative approach to the resolution of user, application and infrastructure incidents. In this role you will be leading a team for the Europe, Middle East and Africa region within the Corporate Bank Technology Production Services team. This function spans three business areas, Securities Services (SES), Trust & Agency Services (TAS) and Trade Finance Lending (TFL). Driving both a reactive and proactive stance to operational activities and the transformation of Service Management in the region, you will focus the team on how our Clients can get the very best service from technology at the bank.
What we\’ll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That\’s why we are committed to providing an environment with your development and wellbeing at its centre.
You can expect:
- Hybrid Working – we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
- Competitive salary and non-contributory pension
- 30 days\’ holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days\’ volunteering leave per year
Your key responsibilities
- Develop and educate the team on technical and functional subject matter expertise, including the applications/platforms being supported, business flows, data, application architecture and run-time environment
- Provide hands on technical, functional and leadership support for a suite of complex and globally critical applications
- Develop and implement strategies to improve performance across key indicators including but not limited to risk and control (e.g. Disaster Recovery)
- Impact the culture of the organisation, by applying modern thinking, for example, by implementing an SRE mindset and high levels of Observability
- Drive delivery of automation, application and infrastructure monitoring improvements resulting in highly resilient platforms
- Flexibility for escalation (after office hours as well as weekends) and weekend cover on a rotation basis to support and enable our business
Your skills and experience
- Experience in IT in complex or highly regulated environments, for example in the Financial Services in a client-facing function
- Strong technical depth covering a broad range of products and platforms such as Java, UNIX, Linux, Middleware, Web-logic, Google Cloud Platform and observability tools such as New Relic
- Demonstrate high performance and productivity focus, leading teams effectively towards measured improvements in delivery
- Ability to communicate effectively to stakeholders at all levels of seniority and under pressure
- Experience in Securities Services or Asset Management would be advantageous
How we\’ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us
Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.
Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
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Corporate Bank Production Support Regional Lead | Birmingham, UK employer: Deutsche Bank
Contact Detail:
Deutsche Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Bank Production Support Regional Lead | Birmingham, UK
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Java, UNIX, and Google Cloud Platform. Having a solid understanding of these platforms will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams in high-pressure environments. Be ready to discuss your approach to improving team performance and how you’ve implemented innovative solutions in past roles.
✨Tip Number 3
Research Deutsche Bank's Corporate Bank division and its recent projects or initiatives. Understanding their current focus areas will help you tailor your discussions and demonstrate your genuine interest in contributing to their goals.
✨Tip Number 4
Network with current or former employees of Deutsche Bank, especially those in similar roles. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Corporate Bank Production Support Regional Lead | Birmingham, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT, particularly in complex or regulated environments like Financial Services. Emphasise your technical skills with Java, UNIX, and cloud platforms, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Corporate Bank Production Support role. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your ability to lead teams and improve operational performance.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully resolved user, application, or infrastructure incidents in the past. Highlight any innovative approaches you've taken to improve service management or implement automation.
Highlight Communication Skills: Since the role requires effective communication with stakeholders at all levels, include specific instances where you've successfully communicated under pressure or led discussions that resulted in positive outcomes.
How to prepare for a job interview at Deutsche Bank
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the job description and the key responsibilities of the Corporate Bank Production Support Regional Lead. Familiarise yourself with the specific technologies and platforms mentioned, such as Java, UNIX, and Google Cloud Platform, as well as the importance of risk and control in a financial services environment.
✨Showcase Your Leadership Skills
As this role involves leading a team, be prepared to discuss your leadership style and experiences. Highlight any previous roles where you successfully managed teams, improved performance, or implemented new strategies. Use specific examples to demonstrate how you can drive a culture of high performance and productivity.
✨Prepare for Technical Questions
Expect technical questions related to the applications and platforms you'll be supporting. Brush up on your knowledge of observability tools and disaster recovery processes. Be ready to explain complex concepts in a way that is understandable to stakeholders at all levels.
✨Demonstrate Your Problem-Solving Skills
The role requires an agile and innovative approach to resolving incidents. Prepare to discuss past experiences where you successfully tackled challenging problems, particularly in high-pressure situations. Emphasise your ability to think critically and implement effective solutions quickly.
