At a Glance
- Tasks: Lead Reporting and Analytics for the ServiceNow platform, shaping user experiences and governance.
- Company: Join Deutsche Bank, a leading global bank with a commitment to diversity and inclusion.
- Benefits: Enjoy hybrid working, competitive salary, 30 days holiday, and private healthcare.
- Other info: Flexible working and continuous learning opportunities to help you thrive.
- Why this job: Make a meaningful impact in a supportive team while developing your career.
- Qualifications: Experience with ServiceNow and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
You will join Deutsche Bank as a Reporting Lead within the global PlatformNow team, supporting a mission-critical ServiceNow platform used across the organisation. In this role, you will help shape a stable, reliable, and high-quality Reporting and Platform Analytics capability across the platform, working closely with engineering, operations, and business teams in a regulated environment. You will ensure Reporting solutions are intuitive, consistent, accessible, and aligned with business outcomes, platform governance and data quality principles.
This is an opportunity to make a meaningful impact, bring forward ideas, and contribute to the strategic direction of the platform as part of a supportive and inclusive team.
What we’ll offer you
- Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them.
- Competitive salary and non-contributory pension.
- 30 days’ holiday plus bank holidays, with the option to purchase additional days.
- Life Assurance and Private Healthcare for you and your family.
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits.
- The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year.
Your Key Responsibilities
- Define and lead the Reporting and Platform Analytics capability for the ServiceNow platform.
- Act as the ServiceNow Reporting authority in governance forums, driving high-quality and consistent user experiences.
- Establish and lead ServiceNow Reporting and Platform Analytics governance, including participation in design authority forums, and ensure user needs are understood and embedded throughout solution intake, design, and delivery.
- Partner with Product Owners, Business Analysts, Architects, Developers, and Enterprise User Experience (UX) and Organisational Change Management (OCM) teams to shape Reporting design decisions across portals, workspaces, and workflows.
- Review and guide Reporting designs and implementations to ensure they meet standards for usability, accessibility and data quality.
- Lead complex, cross-functional initiatives with a high degree of autonomy, influencing platform standards and outcomes.
Your Skills and Experience
- Experience with the ServiceNow platform, including a track record of influencing or leading Reporting and data analytics outcomes.
- Strong knowledge of ServiceNow Platform Analytics principles, methodologies, and ServiceNow best practices.
- Good understanding of core modules such as ITSM, ITOM, ITAM, CMDB, and Service Request.
- Working knowledge of platform configuration, including flows, business rules, client scripts, and User Interface (UI) policies.
- Familiarity with incident, problem, change, and request management processes.
- Strong communication and stakeholder management skills.
How we’ll support you
- Training and development to help you excel in your career.
- Flexible working to assist you balance your personal priorities.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards).
Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process.
About us
Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.
If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Reporting Lead in Birmingham employer: Deutsche Bank
Deutsche Bank is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and wellbeing. With flexible hybrid working options, competitive benefits including generous holiday allowances, and a commitment to diversity and social responsibility, employees are empowered to thrive both professionally and personally in the vibrant city of Birmingham.
StudySmarter Expert Advice🤫
We think this is how you could land Reporting Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at Deutsche Bank on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding the ServiceNow platform inside out. Brush up on your knowledge of Reporting and Platform Analytics principles, as well as the core modules mentioned in the job description.
✨Tip Number 3
Showcase your soft skills! Communication and stakeholder management are key for this role. Think of examples from your past experiences where you’ve successfully collaborated with teams or influenced decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Deutsche Bank.
We think you need these skills to ace Reporting Lead in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Reporting Lead role. Highlight your experience with ServiceNow and how it aligns with the responsibilities mentioned in the job description. We want to see how you can make an impact!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your knowledge of Reporting and Platform Analytics. This is your chance to shine, so let us know what you can bring to the table.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and ensure your ideas flow logically. We appreciate straightforward communication, especially when it comes to complex topics like data analytics.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Deutsche Bank
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of the ServiceNow platform, especially around Reporting and Platform Analytics. Be ready to discuss how you've influenced or led reporting outcomes in the past, as this will show your expertise and confidence in the subject.
✨Showcase Your Communication Skills
Since this role involves working closely with various teams, it's crucial to demonstrate your strong communication and stakeholder management skills. Prepare examples of how you've successfully collaborated with Product Owners, Business Analysts, and other stakeholders to achieve common goals.
✨Understand the Governance Framework
Familiarise yourself with the governance aspects of Reporting and Platform Analytics. Be prepared to discuss how you would establish and lead governance forums, ensuring user needs are embedded throughout the design and delivery process.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about complex, cross-functional initiatives you've led and be ready to explain how you influenced platform standards and outcomes in those situations.
