ServiceNow Platform Architect

ServiceNow Platform Architect

Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
Deutsche Bank AG

At a Glance

  • Tasks: Shape and support the ServiceNow platform, connecting teams and simplifying workflows.
  • Company: Deutsche Bank, a leading global bank with a commitment to diversity and inclusion.
  • Benefits: Hybrid working, competitive salary, 30 days holiday, life assurance, and private healthcare.
  • Other info: Join a culture of continuous learning with excellent career development opportunities.
  • Why this job: Make a real impact in a collaborative environment while driving innovation in banking technology.
  • Qualifications: Experience as a ServiceNow Platform Architect in complex environments and strong integration knowledge.

The predicted salary is between 80000 - 100000 £ per year.

You will shape and support the ServiceNow platform as a ServiceNow Platform Architect, helping to connect teams, simplify workflows, and deliver meaningful technology outcomes across a global banking environment. Working closely with engineering, operations, and business teams, you will guide platform design, support innovation, and enable scalable, secure solutions. This is a highly visible role where your expertise will help strengthen collaboration, improve platform consistency, and support transformation across enterprise workflow capabilities. You will contribute to a collaborative and inclusive environment where ideas are shared, and solutions are built together to meet both business and regulatory needs.

What we’ll offer you

  • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
  • Competitive salary and non-contributory pension
  • 30 days’ holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
  • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

  • Shape and support the ServiceNow platform architecture roadmap, ensuring alignment with enterprise strategy and shared goals
  • Oversee platform design standards, helping teams collaborate and maintain consistent, inclusive and effective solutions
  • Support solution design reviews, guiding data models and integration approaches to ensure strong, dependable outcomes
  • Coordinate integration design across systems, ensuring secure, scalable and connected workflows that support business needs
  • Strengthen platform resilience by supporting performance, security and operational continuity requirements
  • Work closely with stakeholders to support innovation, automation and continuous improvement across the platform

Your skills and experience

  • Proven experience working as a ServiceNow Platform Architect within large, complex environments
  • Strong expertise across ServiceNow modules including Information Technology Service Management, Configuration Management Database, and integrations
  • Solid understanding of integration approaches such as Representational State Transfer application programming interfaces and event-based architectures
  • Experience supporting cloud architecture, security and resilience frameworks within enterprise environments
  • Strong ability to connect business needs with technology solutions in a structured, collaborative way
  • Experience working in regulated environments such as banking or financial services

How we’ll support you

  • Training and development to help you excel in your career
  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression

We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards).

About us: Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

ServiceNow Platform Architect employer: Deutsche Bank AG

Deutsche Bank is an exceptional employer, offering a dynamic and inclusive work environment in London where innovation thrives. With a strong focus on employee development, hybrid working options, and a commitment to wellbeing, employees enjoy a competitive salary, generous holiday allowance, and a range of flexible benefits. The culture promotes collaboration and continuous learning, making it an ideal place for professionals seeking meaningful and rewarding careers in the banking sector.

Deutsche Bank AG

Contact Details:

Deutsche Bank AG Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ServiceNow Platform Architect

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This gives potential employers a taste of what you can bring to the table.

Tip Number 3

Prepare for interviews by practising common questions and scenarios related to ServiceNow. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.

We think you need these skills to ace ServiceNow Platform Architect

ServiceNow Platform Architecture
Information Technology Service Management (ITSM)
Configuration Management Database (CMDB)
Integration Design
Representational State Transfer (REST) APIs
Event-Based Architectures
Cloud Architecture

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the ServiceNow Platform Architect role. Highlight your experience with ServiceNow modules and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your experience in regulated environments like banking, as it’s super relevant to us.

Showcase Your Collaborative Spirit:Since this role involves working closely with various teams, make sure to highlight your collaborative experiences. Share examples of how you've successfully worked with engineering, operations, or business teams to achieve common goals.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Deutsche Bank AG

Know Your ServiceNow Inside Out

Make sure you’re well-versed in the ServiceNow platform, especially the modules mentioned in the job description. Brush up on your knowledge of IT Service Management and Configuration Management Database, as well as integration approaches like REST APIs. This will help you answer technical questions confidently.

Showcase Your Collaborative Spirit

Since this role involves working closely with various teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight instances where you’ve helped bridge gaps between engineering, operations, and business teams to achieve common goals.

Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to design scalable solutions. Think of specific challenges you’ve faced in previous roles and how you approached them, particularly in regulated environments like banking or financial services.

Emphasise Continuous Improvement

The job description mentions supporting innovation and continuous improvement. Be ready to share your thoughts on how you’ve driven improvements in past projects. Discuss any methodologies you’ve used, such as Agile or Lean, to enhance workflows and outcomes.