Hybrid ServiceNow Platform Admin – ITSM & Automation

Hybrid ServiceNow Platform Admin – ITSM & Automation

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Deutsche Bank AG

At a Glance

  • Tasks: Support and maintain the ServiceNow platform, ensuring stability and quality service.
  • Company: Join Deutsche Bank AG, a leading global bank with a strong presence in Birmingham.
  • Benefits: Enjoy competitive salary, hybrid working options, and comprehensive benefits.
  • Other info: Great opportunity for career growth in a supportive workplace.
  • Why this job: Be part of a mission-critical team and enhance your skills in a dynamic environment.
  • Qualifications: Experience in ServiceNow administration and strong communication skills required.

The predicted salary is between 40000 - 50000 £ per year.

Deutsche Bank AG is seeking a ServiceNow Platform Administrator located in Birmingham, UK. The role will support the mission‑critical ServiceNow platform, maintaining stability and service quality while aiding stakeholders in issue resolution.

The ideal candidate will have proven experience in ServiceNow administration and possess effective communication skills. This position is eligible for hybrid working and includes a competitive salary and benefits.

Hybrid ServiceNow Platform Admin – ITSM & Automation employer: Deutsche Bank AG

Deutsche Bank AG is an excellent employer, offering a dynamic work environment in Birmingham that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a competitive benefits package, including hybrid working options that promote work-life balance. Join us to be part of a forward-thinking team dedicated to maintaining the highest standards of service quality in the financial sector.

Deutsche Bank AG

Contact Details:

Deutsche Bank AG Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid ServiceNow Platform Admin – ITSM & Automation

Tip Number 1

Network like a pro! Reach out to current or former employees at Deutsche Bank on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.

Tip Number 2

Prepare for the interview by brushing up on your ServiceNow skills. We all know that confidence is key, so practice answering common questions related to ITSM and automation to show off your expertise.

Tip Number 3

Don’t forget to showcase your communication skills! During interviews, make sure to explain your thought process clearly when discussing past experiences. This will help us see how you can effectively collaborate with stakeholders.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have additional resources and tips available there to help you stand out.

We think you need these skills to ace Hybrid ServiceNow Platform Admin – ITSM & Automation

ServiceNow Administration
Issue Resolution
Communication Skills
Stability Maintenance
Service Quality Management
Stakeholder Engagement
Hybrid Working

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with ServiceNow administration. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid ServiceNow Platform Admin role. We love seeing your personality and passion come through, so let us know what excites you about this opportunity.

Showcase Communication Skills:Since effective communication is key in this role, make sure to highlight any experiences where you've successfully resolved issues or collaborated with stakeholders. We want to see how you can contribute to maintaining service quality!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Deutsche Bank AG

Know Your ServiceNow Inside Out

Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features and updates, especially those related to ITSM and automation. Being able to discuss specific functionalities and how they can improve service quality will impress the interviewers.

Showcase Your Problem-Solving Skills

Prepare examples of past experiences where you've successfully resolved issues on the ServiceNow platform. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to maintain stability and service quality, which is crucial for the role.

Communicate Clearly and Effectively

Since effective communication is key for this position, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that non-technical stakeholders can understand. This will show that you can bridge the gap between IT and business needs.

Embrace the Hybrid Work Model

As this role offers hybrid working, be prepared to discuss how you manage your time and productivity in a flexible work environment. Share any experiences you have with remote collaboration tools and how you ensure effective communication with your team, regardless of location.