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- Tasks: Lead a team in resolving user and application incidents for Corporate Bank services.
- Company: Deutsche Bank is a leading global bank with a strong focus on innovation and diversity.
- Benefits: Enjoy hybrid working, competitive salary, 30 days holiday, and flexible perks.
- Why this job: Join a dynamic team focused on technology and client service in a supportive environment.
- Qualifications: Experience in IT within regulated environments; strong technical skills in various platforms required.
- Other info: Opportunities for training, development, and volunteering leave to support CSR initiatives.
The predicted salary is between 54000 - 84000 £ per year.
Corporate Bank Production Support Regional Lead page is loaded
Corporate Bank Production Support Regional Lead
Apply locations Birmingham 5 Brindley Place time type Full time posted on Posted Yesterday job requisition id R0388680
Job Description:
Job Title Corporate Bank Production Support Regional Lead
Location Birmingham
Corporate Title Vice President
Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank – Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery.
You will work as part of Corporate Bank Production Services, bringing an agile and innovative approach to the resolution of user, application and infrastructure incidents. In this role you will be leading a team for the Europe, Middle East and Africa region within the Corporate Bank Technology Production Services team. This function spans three business areas, Securities Services (SES), Trust & Agency Services (TAS) and Trade Finance Lending (TFL). Driving both a reactive and proactive stance to operational activities and the transformation of Service Management in the region, you will focus the team on how our Clients can get the very best service from technology at the bank.
What we’ll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.
You can expect:
- Hybrid Working – we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
- Competitive salary and non-contributory pension
- 30 days’ holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year
Your key responsibilities
- Develop and educate the team on technical and functional subject matter expertise, including the applications/platforms being supported, business flows, data, application architecture and run-time environment
- Provide hands on technical, functional and leadership support for a suite of complex and globally critical applications
- Develop and implement strategies to improve performance across key indicators including but not limited to risk and control (e.g. Disaster Recovery)
- Impact the culture of the organisation, by applying modern thinking, for example, by implementing an SRE mindset and high levels of Observability
- Drive delivery of automation, application and infrastructure monitoring improvements resulting in highly resilient platforms
- Flexibility for escalation (after office hours as well as weekends) and weekend cover on a rotation basis to support and enable our business
Your skills and experience
- Experience in IT in complex or highly regulated environments, for example in the Financial Services in a client-facing function
- Strong technical depth covering a broad range of products and platforms such as Java, UNIX, Linux, Middleware, Web-logic, Google Cloud Platform and observability tools such as New Relic
- Demonstrate high performance and productivity focus, leading teams effectively towards measured improvements in delivery
- Ability to communicate effectively to stakeholders at all levels of seniority and under pressure
- Experience in Securities Services or Asset Management would be advantageous
How we’ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us
Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.
Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
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Production Support Manager
locations Birmingham 5 Brindley Place time type Full time posted on Posted 22 Days Ago
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank , our Private Bank , our Investment Bank or our Asset Management (DWS) division.
Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.
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Corporate Bank Production Support Regional Lead employer: Deutsche Bank AG
Contact Detail:
Deutsche Bank AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Bank Production Support Regional Lead
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in Corporate Banking, especially around cash management and trade finance. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industry, particularly those who work at Deutsche Bank or in similar roles. Attend relevant events or webinars to make connections and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in managing teams and leading projects, as this role requires strong leadership skills. Think of specific examples where you've successfully driven performance improvements or implemented new strategies.
✨Tip Number 4
Showcase your technical expertise by being ready to discuss specific tools and platforms mentioned in the job description, such as Java, UNIX, and Google Cloud Platform. Being able to speak confidently about these will highlight your suitability for the role.
We think you need these skills to ace Corporate Bank Production Support Regional Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT, particularly in complex or regulated environments like Financial Services. Emphasise your technical skills with products and platforms mentioned in the job description, such as Java, UNIX, and Google Cloud Platform.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of leading a team in Corporate Bank Production Services and your approach to improving performance and service delivery.
Showcase Leadership Experience: Highlight any previous leadership roles or experiences where you successfully managed teams or projects. Provide specific examples of how you drove improvements in delivery and communication with stakeholders at various levels.
Prepare for Technical Questions: Be ready to discuss your technical expertise in detail during the interview process. Prepare to explain your experience with observability tools and your approach to implementing modern practices like an SRE mindset.
How to prepare for a job interview at Deutsche Bank AG
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Corporate Bank Production Support Regional Lead role. Familiarise yourself with the key responsibilities, such as leading a team and improving service management. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Technical Expertise
Prepare to discuss your technical skills in areas like Java, UNIX, and cloud platforms. Be ready to provide examples of how you've applied these skills in previous roles, especially in complex or regulated environments. This will demonstrate your capability to handle the technical demands of the position.
✨Demonstrate Leadership and Team Development
Highlight your experience in leading teams and developing talent. Discuss specific strategies you've used to improve team performance and foster a culture of continuous learning. This is crucial for a leadership role where you'll be expected to educate and support your team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making under pressure. Think of examples from your past experiences where you successfully managed incidents or improved processes, particularly in a client-facing context.