Description DeterTech's purpose is giving greater peace of mind to people and communities, every day, and that depends on data flowing reliably between the systems that run our business. This role adds dedicated integration capability and resilience to the MuleSoft side of the Salesforce we collaborate and build trust; and we never stop learning while winning in the right way. This is a remote role, with the flexibility to work from home. We also value face-to-face collaboration and would ask for some flexibility to attend occasional in-person meetings or team sessions. Key Responsibilities 1. Integration delivery Build, support and maintain integrations and workflows connecting Salesforce with systems including the Alarm Receiving Centre (ARC) platform, DTCommand and Finance systems. Support new integrations as they are scoped for Manufacturing, Crime Intelligence and SmartWater systems. Work to the integration standards and best practices set by the Integration Lead. 2. Collaboration Complement, rather than duplicate, existing MuleSoft expertise within the team. Work closely with Salesforce and wider IT colleagues on cross-system solutions. Partner closely with the Integration Lead to cross-skill across all live MuleSoft interfaces and flows, establishing shared operational coverage and smooth handover routines so critical systems remain fully supported when either specialist is on leave or working on dedicated initiatives. Partner with the ARC Development teams to align API payload contracts, authentication standards, and data sync frequencies between custom Laravel applications and the MuleSoft layer. Collaborate closely with the QA / Test Analyst, providing API collections, mock endpoints, and sample payloads to support thorough integration testing. Work with the Technical Delivery Manager during sprint planning to highlight technical dependencies, interface risks, and realistic delivery estimates. 3. Support and documentation Provide technical input and support for ongoing integration delivery and maintenance. Contribute to documentation of integration architecture and standards. Act as a reliable, hands-on escalation point for production integration incidents, triage errors across queues and APIs. Monitor API runtime health, error queues, and throughput using MuleSoft Monitoring, proactively diagnosing bottlenecks and integration exceptions. Maintain clear, up-to-date integration flow diagrams, field mapping sheets, and operational support runbooks to aid quick troubleshooting and incident resolution. Adhere to strict data security, encryption, and GDPR standards, ensuring sensitive customer is handled securely across all interfaces. Skills, Knowledge
MuleSoft/Integration Specialist employer: DeterTech | UK
DeterTech is an exceptional employer that prioritises a superior customer experience while fostering a collaborative and supportive work culture. As a Customer Solution Specialist in the Yeovil area, you will benefit from ongoing professional development opportunities, a strong emphasis on teamwork, and the chance to make a meaningful impact on customer satisfaction. With a commitment to excellence and innovation, DeterTech offers a dynamic environment where your contributions are valued and recognised.
