Executive Assistant in Telford

Make a difference. At DeterTech we give peace of mind to people and communities, every day. Making the world a safer, more secure place is what matters to us. DeterTech continues to grow and has big plans for the future. Join us and see how you can contribute to our future success.

What’s expected of you? As an Executive Assistant, you’ll play a key role in delivering our ambitious growth plans and ensuring our customers receive best-in-class security solutions. This is an exciting opportunity to work in a fast-growing, technology-driven business, where innovation and collaboration drive everything we do. In this role, you'll work closely with the executive team, supporting high-impact initiatives, coordinating global operations, and engaging with senior leaders. It's a unique chance to contribute at a strategic level while gaining exposure to international business and executive decision-making. The successful candidate will be required to work from our Telford office on a hybrid basis.

Key Responsibilities

• Manage complex and ever-changing executive calendars, ensuring optimal scheduling across multiple global time zones.
• Coordinate international travel arrangements, including flights, visas, accommodations, and detailed itineraries.
• Facilitate seamless communication across regions and time zones, ensuring timely information flow between global teams.
• Prepare for and attend high-level meetings, take accurate minutes, and ensure prompt distribution and follow-up on action items.
• Liaise effectively with board members, executives, and staff at all levels, adapting communication style to suit the audience.
• Maintain strict confidentiality when handling sensitive and strategic information.
• Support in driving strategic projects, including tracking progress, collating inputs, and ensuring deadlines are met.
• Coordinate and organise executive team meetings, ensuring all participants are aligned and well-prepared.
• Submit monthly expenses with attention to accuracy and timeliness.
• Be willing and able to travel across operational territories to provide in-person support when needed.
• Thrive in a fast-paced, evolving environment, demonstrating adaptability and resilience as the business grows and priorities shift.

Skills, Knowledge and Expertise

• Proven Executive Support Background: Minimum of 3–5 years’ experience in a PA or Executive Assistant position.
• Calendar and Travel Management: Demonstrated experience managing complex calendars and coordinating international travel, including familiarity with global visa requirements, multi-leg itineraries, and travel risk management.
• Project Coordination: Experience supporting or managing strategic projects with multiple stakeholders, ensuring timelines are tracked and deliverables met.
• Board and Stakeholder Engagement: Prior experience engaging with board members and senior stakeholders with professionalism and discretion.
• Multinational Environment: Experience working across multiple time zones and cultures, ideally in a multinational organisation.

Personal attributes

• Exceptional Organisational Skills: Ability to prioritise tasks, manage competing deadlines, and maintain accuracy under pressure.
• Advanced Communication Abilities: Excellent written and verbal communication skills, with the ability to adapt tone and messaging to suit diverse audiences, from executives to frontline teams.
• Meeting and Minute-Taking Proficiency: Skilled in preparing agendas, capturing accurate meeting minutes, and managing follow-up actions with minimal oversight.
• Tech-Savvy: High proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), video conferencing platforms (e.g., Zoom, Microsoft Teams), and travel/expense tools (e.g., Concur, SAP, TripActions).
• Discretion and Confidentiality: Proven ability to handle sensitive and confidential information with integrity and discretion.
• Proactive Problem Solver: Demonstrates initiative, anticipates needs, and acts with sound judgment in ambiguous or time-sensitive situations.
• Attention to Detail: Meticulous in managing logistics, communications, and document handling.
• Cultural Agility: Strong intercultural awareness and the ability to work effectively with diverse global teams.
• Flexibility to Travel: Willingness and ability to travel as needed to provide in-person support across international operational hubs.

Benefits

• 25+ Days of Holiday
• Healthcare scheme
• Company pension scheme
• Employee Assistance Programme
• Life Cover 4x salary
• SmartWater Product Pack
• Wider Benefits Portal
• Buy Holiday Scheme
• Employee Recognition Programme