Business Development Manager - Utilities (Midlands) in Telford

The Utilities Business Development Manager (BDM) is responsible for driving profitable revenue growth through the acquisition and development of new customer opportunities. Working within the Utilities sector, the BDM will identify prospects, build strong customer relationships, and secure new business aligned to DeterTech’s strategic objectives.

Key Responsibilities

• Corporate Business Development & Growth
  • Identify, target, and secure new corporate and national accounts within the Utilities sector.
  • Develop and execute business development strategies aligned with corporate growth objectives and revenue targets.
  • Build a robust pipeline of high-value opportunities through proactive market engagement and strategic prospecting.
  • Drive account growth through cross-selling, upselling, and long-term account development plans.
• Strategic Account Management
  • Act as the strategic lead and primary point of contact for assigned customers.
  • Build and maintain senior-level relationships with key decision-makers and influencers.
  • Ensure high levels of customer satisfaction, retention, and contract renewal through proactive engagement.
  • Represent the voice of the customer internally to influence service delivery and continuous improvement.
• Commercial & Bid Leadership
  • Lead and coordinate bids, tenders, and proposals for complex, large-scale, and multi-site contracts.
  • Manage contract negotiations, pricing strategies, and commercial agreements to ensure profitable outcomes.
  • Navigate complex sales cycles, balancing commercial risk with long‑term value creation.
  • Ensure contractual commitments are clearly understood and effectively transitioned to operational teams.
• Collaboration & Market Insight
  • Work closely with sales, operations, marketing, and customer service teams to ensure a seamless customer experience.
  • Analyse market trends, competitor activity, and customer insights to identify growth opportunities and risks.
  • Share best practice and market intelligence to support wider business strategy and alignment.

Skills, Knowledge and Expertise

• Proven experience in corporate or national business development, ideally within utilities or a comparable B2B environment.
• Demonstrated success in winning and growing large-scale or multi-site customer accounts.
• Strong experience managing complex sales cycles, bids, tenders, and commercial negotiations.
• Excellent relationship‑building skills, with the credibility to operate at senior and executive level.
• High level of commercial acumen, with the ability to interpret data, market trends, and financial drivers.
• Confident, persuasive communicator with strong presentation, negotiation, and written skills.
• Self‑motivated, resilient, and comfortable operating autonomously within a national remit.
• Highly organised, adaptable, and able to prioritise effectively in a fast‑paced environment.
• Forward‑thinking and solutions‑focused, with a passion for delivering long‑term value.

Key Measures of Success

• Revenue Growth: Achievement of new business and account growth targets.
• Pipeline Strength: Maintenance of a healthy, high‑quality pipeline of corporate opportunities.
• Account Retention: Strong customer retention and repeat business across key accounts.
• Commercial Outcomes: Successful delivery of profitable contracts and tenders.
• Stakeholder Satisfaction: Positive feedback from customers and internal stakeholders.
• Strategic Impact: Contribution to DeterTech’s reputation and position within the Utilities sector.