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- Tasks: Monitor advanced security systems and respond to incidents with precision.
- Company: DeterTech, a leader in security solutions with a purpose-driven culture.
- Benefits: Competitive salary, generous leave, tech loans, and professional growth opportunities.
- Why this job: Join a dynamic team making a real impact on community safety every day.
- Qualifications: Strong analytical and communication skills, reliability in high-pressure situations.
- Other info: Flexible 24/7 shifts allow for work-life balance while contributing to security.
The predicted salary is between 21146 - 31024 £ per year.
Monitoring Centre Specialist
Department: Operations
Employment Type: Full Time
Location: UK
Reporting To: Tamzin Stobbs
Compensation: £21,146 – £31,024 / year
Description
At DeterTech, we are driven by a clear purpose: Giving greater peace of mind to people and communities, every day.
With a team of 300 colleagues, a £50m turnover, and over 3,000 customer sites across Europe, we are an industry leader in predicting, deterring, and detecting intrusions. By combining cutting-edge technology with real intelligence, we deliver security solutions that make a measurable impact.
But we’re not stopping there. We have ambitious plans for growth, and we’re looking for driven individuals to be part of our journey. Whether it’s expanding into new customer sectors, entering new markets, launching innovative products, or exploring new distribution models, we’re creating opportunities to shape the future of security.
As we scale, we’re looking for talented individuals who want to make an impact and help shape the future of security solutions. At DeterTech, we offer more than just a job—we offer a career with purpose, development, and recognition.
Are you ready to become a vital part of a dynamic team dedicated to safeguarding our clients\’ assets and ensuring public safety? DeterTech are seeking a vigilant and proactive ARC Monitoring Specialist to join our team. This position offers the unique opportunity to become the frontline defence against threats and to handle critical situations with precision and expertise.
Key Responsibilities
- Monitor cutting-edge security systems to detect and analyse potential security breaches.
- Categorise alarms and incidents accurately to prioritise responses effectively.
- Coordinate swiftly with security services to ensure rapid and effective resolution of incidents.
- Deliver industry-leading customer service, ensuring clients feel fully supported and valued through every interaction.
- Operate within a dynamic 24/7 shift pattern, providing you the flexibility to balance work and personal life while contributing to a crucial industry.
Skills
- Strong analytical skills to evaluate complex situations quickly.
- Excellent communication skills to interact effectively with team members, clients, and emergency responders.
- High level of reliability and the ability to work independently in high-pressure situations.
- A dedication to maintaining high standards of ethics and integrity.
Benefits
- A challenging yet supportive environment where your work directly influences safety and security.
- Opportunities for professional growth and development within the security sector, not only in the UK, but into Europe as DeterTech expands its reach into the continent, giving you the amazing opportunity to gain unrivalled experience about how security operations work outside of the UK.
- Competitive compensation package, including comprehensive benefits such as enhanced maternity and paternity leave, Company sick pay, tech loans and the option to buy 5 additional days’ annual leave on top of a very generous base entitlement of 25 days, plus Bank holidays, rising with length of service.
- A collaborative team culture where innovation is encouraged and your ideas matter.
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Monitoring Centre Specialist employer: DeterTech Holdings Limited
Contact Detail:
DeterTech Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring Centre Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at DeterTech on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Monitoring Centre Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to security monitoring and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show your passion for security solutions! During your interview, share examples of how you’ve handled high-pressure situations or provided excellent customer service in the past. This will demonstrate your fit for the role and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the DeterTech team.
We think you need these skills to ace Monitoring Centre Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Monitoring Centre Specialist role. Highlight relevant experience and skills that match the job description, like your analytical skills and ability to work under pressure. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security solutions and how your background makes you a great fit for DeterTech. Keep it concise but impactful—show us your personality!
Showcase Your Communication Skills: Since this role involves interacting with clients and emergency responders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively convey information and support others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at DeterTech Holdings Limited
✨Know Your Stuff
Before the interview, make sure you understand DeterTech's mission and values. Familiarise yourself with their security solutions and recent developments in the industry. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Skills
Prepare specific examples that highlight your analytical and communication skills. Think of situations where you successfully handled high-pressure scenarios or provided exceptional customer service. These stories will demonstrate your fit for the Monitoring Centre Specialist role.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about the team culture, growth opportunities, or how DeterTech plans to expand its services. This shows you're engaged and thinking about your future with the company.
✨Be Yourself
While it's important to be professional, let your personality shine through. DeterTech values a collaborative team culture, so showing your authentic self can help them see how you'd fit into their dynamic environment.
