At a Glance
- Tasks: Install and maintain battery-operated security solutions across various sectors.
- Company: Join DeterTech, a leader in security solutions dedicated to community safety.
- Benefits: Enjoy 25+ days holiday, healthcare, pension contributions, and flexible working.
- Other info: Work independently in a dynamic environment with opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your technical skills.
- Qualifications: 3+ years experience in a field engineer role; driving license required.
The predicted salary is between 32000 - 34000 £ per year.
Department: Operations
Employment Type: Full Time
Location: UK
Reporting To: Iain Smith
Compensation: £32,000 - £34,000 / year
Description:
Field Engineer Reports to: Head Engineer
Department: Operations
Location: Bristol, UK (Field Based)
Contract: Permanent 37.5 hours per week
Make a difference: At DeterTech we give peace of mind to people and communities, every day. Making the world a safer, more secure place is what matters to us. And it’s what sets us (and you, if you join us…) apart from the crowd. DeterTech continues to grow and has big plans for the future. Join us and see how you can contribute to our future success.
What’s expected of you?
DeterTech are looking for a Field Engineer to install, maintain and remove battery-operated security solutions for our clients. The role will be based in the following sectors: construction, energy, utilities, rail, retail, government and law enforcement and vacant properties. The successful candidate will play a pivotal role in ensuring the functionality, reliability, and satisfaction of our customers through effective maintenance, technical support, and problem-solving. Your commitment to technical excellence and customer service will contribute to the success of our service operations and the overall customer experience. This position is a lone-working and highly rewarding role enabling you to give peace of mind to people and communities, every day.
Our values:
- Committed: Our business is built on trust and accountability. We take pride in our work, keep our promises and care about the impact we have on our customers and each other. We are committed to delivering excellence every time, being accountable for our actions and the decisions we make.
- Inclusive: We collaborate to deliver the best outcomes. We work together to create a stronger, more sustainable business. We build long lasting relationships with customers, partners and each other, based on trust. Everyone is respected and we welcome diversity of ideas and backgrounds.
- Ambitious: We act with clear purpose for positive impact. Our purpose and goals guide our every action and decision. We continually look for ways to improve and learn from every experience, determined to get the best results, in the right way. This benefits us, our customers and ultimately the communities we serve.
Our promise to you:
At DeterTech we strive to create a workplace culture of inclusivity and commitment where everyone feels can express their ideas and opinions. For us, this is a key driver of innovation and growth because we understand the importance of diverse perspectives in solving complex problems. By fostering inclusivity at DeterTech, we can create new solutions that meet the needs of all our customers, and contribute to a better future for our company, our industry and society as a whole. If you are passionate about using your skills to solve problems and improve people’s lives, we want to hear from you. We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.
Key duties include:
- Installation and commissioning of security solutions
- Communicate successfully with site managers and DeterTech ARC to ensure all information is passed on successfully
- Maintaining all areas where current site security solutions are deployed by conducting battery maintenance, camera reconfiguration, cleaning and servicing
- Ensure there is a low chance of false triggers during installation and maintenance
- Be responsible for ensuring all equipment, parts and spares are loaded into your business vehicle ahead of all appointments
- Ensure all equipment is deployed, positioned and secured on-site
- Fit, display and remove company signage around the site of installation
- Conduct thorough quality checks after repairs and maintenance to ensure equipment meets safety and performance standards.
- Respond promptly to customer inquiries and service requests regarding equipment issues
- Successfully remove all off-hire equipment and pack it into the company vehicle safely
- Train customers and end-users on proper operation, maintenance, and safety protocols of equipment.
- Conduct workshops and training sessions to enhance customer knowledge and ensure smooth equipment usage.
- Analyze complex technical issues and propose effective solutions to restore equipment functionality.
- Collaborate with engineering and design teams to address recurring problems and improve equipment design
- Maintain a professional and courteous demeanor while interacting with clients.
Professional experience and qualifications:
- 3+ years hands-on experience in a field engineer role or similar
- The ideal candidate will have experience in either telecoms, satellite, electronics, gas and electrics or an engineering background.
- Have a full UK driving license.
- CSCS training and H&S training would be desirable skills.
- Knowledge of wiring/electronics/soldering and experience in alarm installations is desirable but not essential.
Personal Attributes:
- Independent and comfortable decision-making on site
- Enjoy a lone-working environment
- Be comfortable using a work iPad to record and comment on all jobs
- Able to perform physical activity on a day-to-day basis
- Strong problem-solving skills and a solution-oriented mindset.
- Excellent communication and interpersonal skills.
- Customer-focused attitude with a commitment to providing high-quality service.
- Detail-oriented approach to diagnosing and resolving technical issues.
- Adaptability to work in diverse and changing environments.
- Ability to work independently and as part of a team.
- Strong organisational skills to manage tasks and assignments effectively.
- Patience and empathy when interacting with customers.
Benefits:
- 25+ Days of Holiday
- Healthcare scheme
- 4% Employer pension contribution
- Employee Assistance Programme
- Life Cover 3x salary
- SmartWater Product Pack
- Wider Benefits Portal
- Buy Holiday Scheme
- Employee Recognition Programme
- Flexible working
- Company van for business use
- Fuel Card
- Monday to Friday working
Field Engineer- Bristol in Madeley employer: DeterTech Holdings Limited
DeterTech is an exceptional employer that prioritises inclusivity, commitment, and employee growth, making it a fantastic place for Field Engineers in Bristol. With a strong focus on technical excellence and customer satisfaction, employees benefit from a supportive work culture, comprehensive healthcare schemes, and flexible working arrangements, all while contributing to the safety and security of communities. Join us to be part of a forward-thinking team that values diverse perspectives and fosters innovation.
Contact Details:
DeterTech Holdings Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer- Bristol in Madeley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DeterTech and understanding their values. Be ready to discuss how your skills align with their mission of making the world a safer place. Show them you're not just another candidate, but someone who genuinely cares about their impact.
✨Tip Number 3
Practice your problem-solving skills! As a Field Engineer, you'll need to think on your feet. Try mock interviews or technical challenges to sharpen your abilities and demonstrate your expertise during the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the DeterTech team and contributing to their future success.
We think you need these skills to ace Field Engineer- Bristol in Madeley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Engineer role. Highlight relevant experience in installation, maintenance, and customer service. We want to see how your skills align with what we do at DeterTech!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for making a difference and how you can contribute to our mission. Let us know why you're excited about the opportunity to work with us in Bristol.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and come up with effective solutions, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the DeterTech team!
How to prepare for a job interview at DeterTech Holdings Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to security solutions, electronics, and any relevant engineering principles. DeterTech values technical excellence, so be prepared to discuss your hands-on experience and how it relates to the role.
✨Showcase Your Problem-Solving Skills
Be ready to share specific examples of how you've tackled complex technical issues in the past. DeterTech is looking for someone with a solution-oriented mindset, so highlight your ability to analyse problems and propose effective solutions.
✨Communicate Like a Pro
Since you'll be interacting with clients and site managers, practice your communication skills. Be clear and concise when explaining technical concepts, and demonstrate your customer-focused attitude by showing how you prioritise client satisfaction.
✨Emphasise Your Independence
As this role involves lone working, convey your comfort with making decisions on-site. Share experiences where you've successfully managed tasks independently, showcasing your organisational skills and ability to adapt to changing environments.
