At a Glance
- Tasks: Conduct site surveys and assess customer needs to deliver top-notch solutions.
- Company: Join DeterTech, a leader in customer success and innovative solutions.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Field-based role covering the vibrant South West region.
- Why this job: Be the face of the company and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer engagement.
The predicted salary is between 33000 - 38000 £ per year.
The Customer Solution Specialist is integral to delivering a superior and professional customer experience across DeterTech’s customer base. As the face of the organisation in advising on Customer Solutions, this role involves conducting detailed site surveys and post-incident assessments to ensure a comprehensive understanding of, and response to, customer needs. Through robust customer engagement, technical evaluation, and collaboration with internal teams, the Customer Solution Specialist ensures that solutions are fit for purpose, customer satisfaction is maximised, and service quality is consistently maintained at a high standard. This is a field based role, to cover the SouthWest region.
Key Responsibilities
- Site Surveys
Field Solutions Consultant - Customer Success employer: DeterTech Holdings Limited
DeterTech is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work culture where collaboration and innovation thrive. With competitive compensation and a focus on professional development, employees in the South West region can expect meaningful engagement with customers while enjoying the flexibility of a field-based role. Join us to be part of a team that values your contributions and supports your career aspirations.
Contact Details:
DeterTech Holdings Limited Recruitment Team