At a Glance
- Tasks: Install and maintain battery-operated security solutions for various sectors.
- Company: Join DeterTech, a trusted leader in security solutions.
- Benefits: Enjoy 25+ days holiday, healthcare, and flexible working options.
- Other info: Work independently while contributing to a collaborative and inclusive culture.
- Why this job: Make a real difference by ensuring safety and reliability for communities.
- Qualifications: 3+ years experience in a field engineer role and a full UK driving licence.
The predicted salary is between 32000 - 34000 £ per year.
DeterTech are looking for a Field Engineer to install, maintain and remove battery‑operated security solutions for our clients. The role will be based in the following sectors: construction, energy, utilities, rail, retail, government, law enforcement and vacant properties. The successful candidate will play a pivotal role in ensuring the functionality, reliability and satisfaction of our customers through effective maintenance, technical support and problem‑solving. Your commitment to technical excellence and customer service will contribute to the success of our service operations and the overall customer experience. This position is a lone‑working and highly rewarding role enabling you to give peace of mind to people and communities, every day.
Reports to: Head Engineer
Department: Operations
Location: Northampton, UK
Contract: Permanent 37.5 hours per week
Compensation: £32,000 – £34,000 per year
Key duties include:
- Installation and commissioning of security solutions
- Communicate successfully with site managers and DeterTech ARC to ensure all information is passed on successfully
- Maintain all areas where current site security solutions are deployed by conducting battery maintenance, camera reconfiguration, cleaning and servicing
- Ensure there is a low chance of false triggers during installation and maintenance
- Be responsible for ensuring all equipment, parts and spares are loaded into your business vehicle ahead of all appointments
- Ensure all equipment is deployed, positioned and secured on‑site
- Fit, display and remove company signage around the site of installation
- Conduct thorough quality checks after repairs and maintenance to ensure equipment meets safety and performance standards
- Respond promptly to customer inquiries and service requests regarding equipment issues
- Successfully remove all off‑hire equipment and pack it into the company vehicle safely
- Train customers and end‑users on proper operation, maintenance and safety protocols of equipment
- Conduct workshops and training sessions to enhance customer knowledge and ensure smooth equipment usage
- Analyze complex technical issues and propose effective solutions to restore equipment functionality
- Collaborate with engineering and design teams to address recurring problems and improve equipment design
- Maintain a professional and courteous demeanor while interacting with clients
Professional experience and qualifications:
- 3+ years hands‑on experience in a field engineer role or similar
- Experience in telecoms, satellite, electronics, gas and electrics or an engineering background
- Full UK driving licence
- CSCS training and H&S training desirable
- Knowledge of wiring/electronics/soldering and experience in alarm installations desirable but not essential
Personal attributes:
- Independent and comfortable decision‑making on site
- Enjoy a lone‑working environment
- Comfortable using a work iPad to record and comment on all jobs
- Able to perform physical activity on a day‑to‑day basis
- Strong problem‑solving skills and a solution‑oriented mindset
- Excellent communication and interpersonal skills
- Customer‑focused attitude with a commitment to providing high‑quality service
- Detail‑oriented approach to diagnosing and resolving technical issues
- Adaptability to work in diverse and changing environments
- Ability to work independently and as part of a team
- Strong organisational skills to manage tasks and assignments effectively
- Patience and empathy when interacting with customers
Our values:
- Committed: Our business is built on trust and accountability. We take pride in our work, keep our promises and care about the impact we have on our customers and each other.
- Inclusive: We collaborate to deliver the best outcomes. We work together to create a stronger, more sustainable business.
- Ambitious: We act with clear purpose for positive impact. Our purpose and goals guide our every action and decision.
Our promise to you: At DeterTech we strive to create a workplace culture of inclusivity and commitment where everyone can express their ideas and opinions. By fostering inclusivity, we can create new solutions that meet the needs of all our customers and contribute to a better future for our company, industry and society as a whole. We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.
Benefits:
- 25+ days of holiday
- Healthcare scheme
- 4% employer pension contribution
- Employee Assistance Programme
- Life cover 3× salary
- SmartWater product pack
- Wider benefits portal
- Buy holiday scheme
- Employee recognition programme
- Flexible working
- Company van for business use
- Fuel card
- Monday to Friday working
Field Engineer Northampton employer: DeterTech Danmark
DeterTech is an exceptional employer that prioritises inclusivity and commitment, fostering a workplace culture where every employee can thrive. As a Field Engineer in Northampton, you will enjoy a competitive salary, generous holiday allowance, and a range of benefits including healthcare and a pension scheme, all while contributing to meaningful projects that enhance community safety. With opportunities for professional growth and a supportive environment, DeterTech empowers its employees to make a positive impact every day.
