Detego Global is on the lookout for a SOC Subject Matter Expert to join our Product Management team. We are looking for a mid to senior SOC analyst with extensive operational experience who is ready to transition into a product-focused role. You will be the voice of the SOC development team, translating deep operational security experience into product requirements and strategic direction for advanced SOC command and control tools. You will work closely with product managers, engineers, UX designers, and customers to ensure our products solve real analyst challenges and improve SOC efficiency and effectiveness. This role will provide the right candidate with the opportunity to work on some extremely rewarding projects supporting the development of impactful security operations software while working with a friendly and supportive team. The role has a strong opportunity for growth and will play an integral role in helping shape the future of SOC products and security operations tools. Reports to: Senior Product Manager Place of Work: Hybrid Remote/Office in Horsham Responsibilities and Duties The SOC Subject Matter Expert role requires a professional who combines extensive SOC operational experience with strategic product thinking to bridge the gap between security operations needs and product development. They will be responsible for providing expert SOC operational guidance throughout the product development lifecycle, defining system-level requirements, and ensuring our products genuinely address the challenges faced by SOC analysts in real-world environments. Their primary responsibility lies in translating SOC analyst pain points, workflows, and use cases into actionable product features, with particular focus on alert/incident prioritisation and intelligent playbook execution that helps analysts make critical security decisions. Their responsibilities will include: Providing expert SOC operational guidance to product management and engineering teams throughout the product development lifecycle. Defining and documenting detailed system-level requirements for SOC analyst tools, ensuring alignment with real-world operational needs. Translating SOC analyst pain points, workflows, and use cases into actionable product features and user stories. Designing and validating alert prioritisation algorithms, incident triage workflows, and automated playbook logic based on operational experience. Collaborating with product managers to shape product strategy, roadmap priorities, and feature definitions. Conducting customer discovery sessions, interviews, and workshops with SOC teams to gather requirements and validate concepts. Creating realistic user personas, journey maps, and workflow diagrams that represent authentic SOC analyst experiences. Evaluating competitive SOC tools and industry trends to inform product differentiation and innovation opportunities. Participating in proof-of-concept development to validate new features addressing critical analyst decision-making challenges. Working with UX designers to ensure intuitive interfaces that match SOC analyst mental models and workflow patterns. Providing technical consultation on threat detection logic, MITRE ATT
SOC Subject Matter Expert (UK) employer: Detego Global
Detego Global is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the rapidly evolving field of remote CCTV monitoring. Employees benefit from flexible hybrid working arrangements, a competitive salary, and a comprehensive benefits package, all while having the opportunity to lead a high-growth business and contribute to intelligent security solutions for a diverse international clientele.