At a Glance
- Tasks: Lead a dynamic team to deliver top-notch field services and innovative solutions.
- Company: Join a forward-thinking company focused on customer-centric service and quality.
- Benefits: Enjoy competitive salary, bonuses, company car, and comprehensive benefits.
- Other info: Embrace a culture of learning, diversity, and employee wellbeing.
- Why this job: Make a real impact in the water sector while developing your leadership skills.
- Qualifications: Strong communication, planning skills, and experience in managing teams required.
The predicted salary is between 36000 - 60000 £ per year.
The National Field Services Manager is to support the businesses plans by ensuring that Detectronic provides a reliable, repeatable and customer centric service to its customers from installation of the first product through to the ongoing provision of maintenance activities and data services.
The National Field Service Manager will report directly to the Service Delivery Director and will have a proven track record of delivering complex and geographically widespread projects ranging from installations to bespoke solutions for our customer base. The Service Delivery lead will inspire great performance and build a high performing team with a focus on quality, innovation and efficiency.
The current Field Services Team has grown to over 100 employees and includes various crew sizes as well as Project Engineers who supervise and manage the project. The role will also be responsible for managing our contract partners who help to deliver our major projects. The current portfolio of works covers most of the UK, so some travel should be expected.
More about the role:
- Overall responsibility for all Service Delivery activities including installations of Detectronics portfolio of Monitoring equipment, including Level, flow and Water Quality.
- Manage a team of Project Engineers and Field Service Managers to inspire our front-line staff to deliver best in class service to our clients.
- Refine and develop Standard Operating Procedures for all activities involved in Field Services.
- Be responsible for the Field Services Budget and aim to deliver below budget by increasing efficiencies and productivity.
- Drive quality as a priority on all projects and contracts with a right first-time ethos.
- Be curious – use Innovation and procedural improvements to drive performance and efficiencies.
- Develop our people to be the best they can be, creating a culture of learning, coaching and empowerment.
- Inspire and motivate best in class delivery from installation, maintenance and data quality.
- Promote a culture focused on the health, safety, wellbeing, diversity and inclusion of all employees within their function and deliver associated outcomes.
- Work closely with the Service Delivery Lead and PMO to ensure consistent and effective results for our clients.
- Manage contractor workforce.
- Provide performance reports to the Board on a monthly basis.
Qualifications About you:
- A good knowledge of services pertaining to Adler Allan group wide offering.
- Tenacity, durability and able to demonstrate resilience with a positive attitude to change.
- Excellent communication and interpersonal skills.
- Good financial acumen.
- PC based IT skills - Word, Excel, Project and PowerPoint.
- Proven track record of delivery and achievement.
- Strong planning and presentation skills.
- Proven ability to manage and influence a skilled multidisciplinary team.
- High level of organisational skills.
- Possession of a clean UK driving licence and Right to Work in the UK.
- Engineering competency.
- Knowledge of the water sector.
- Experience in managing field and desk-based operatives and leadership teams in matrix organisations.
- Ability to create bespoke solutions based on customer needs from the suite of Adler Allan solutions and services.
- A Criminal Record Check will be required due to the environments in which the postholder will operate.
- IOSH Managing Safely, SMSTS, Prince 2, NEBOSH – General Certificate, Flow and/or Level monitoring of Sewer Networks.
Additional Information What we can offer you:
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave.
National Field Services Manager in Pendleton employer: Detectronic
As a Finance Business Analyst at our Nelson location, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer competitive salaries, bonuses, and comprehensive benefits, alongside ample opportunities for professional growth and development within a supportive environment. Join us to be part of a team that values your contributions and fosters a sense of belonging while making a meaningful impact across various business functions.
StudySmarter Expert Advice🤫
We think this is how you could land National Field Services Manager in Pendleton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing teams, as this is key for the National Field Services Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace National Field Services Manager in Pendleton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Field Services Manager role. Highlight your experience in managing teams and delivering projects, especially in the water sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our mission at Detectronic. Be sure to mention any relevant achievements that showcase your leadership and innovation.
Showcase Your Communication Skills:As a National Field Services Manager, communication is key. In your application, demonstrate your excellent interpersonal skills and ability to inspire a team. We love seeing examples of how you've effectively communicated in past roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Detectronic
✨Know Your Stuff
Make sure you have a solid understanding of the services offered by the company, especially in relation to the water sector. Brush up on your knowledge of monitoring equipment and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a National Field Services Manager, you'll need to inspire and manage a diverse team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop others while driving performance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex projects. Think of specific instances where you've had to refine processes or improve efficiencies, and be ready to share those stories.
✨Demonstrate Financial Acumen
Since managing budgets is part of the role, be prepared to discuss your experience with financial management. Bring examples of how you've successfully delivered projects under budget and increased productivity through cost-effective strategies.
