Field Service Engineer in Ashford

Field Service Engineer in Ashford

Ashford Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
Detector Electronics

At a Glance

  • Tasks: Service and maintain fire suppression systems while travelling to client sites across the UK & Ireland.
  • Company: Marioff, a global leader in high-pressure water mist fire protection.
  • Benefits: Competitive salary, living allowance, pension, and professional development opportunities.
  • Other info: Dynamic international work environment with a commitment to diversity and growth.
  • Why this job: Join a passionate team and make a real difference in safety and innovation.
  • Qualifications: Hands-on experience with mechanical systems and strong problem-solving skills required.

The predicted salary is between 35000 - 45000 £ per year.

Location: Remote, UK (must be located within a 2 hour-distance from London city centre)

Contract type: full-time, permanent contract

About Marioff

For four decades, Marioff has been driven by the challenge of keeping people and businesses safe. Today, we are the global leader in high-pressure water mist fire protection with our HI-FOG system, setting new standards and pushing the fire protection industry forward. Rooted in Nordic innovation and delivering globally, Marioff is home to those who approach challenges with an innovative mindset, persistence, and an unwavering commitment to quality.

About the role

We are looking for an experienced and motivated Field Service Engineer to join our growing team. You will be responsible for the service, maintenance, fault-finding, and commissioning of fire suppression systems. The role involves travelling to client sites across the UK & Ireland to deliver high-quality technical support and ensure compliance with industry standards. This role is home-based, candidates must be located within 2 hours from London’s city centre, occasional office visit is required.

Your main responsibilities will be:

  • Carry out planned preventative maintenance (PPM) and reactive service visits on Hi-Fog / Marioff systems
  • Diagnose faults, carry out repairs, and ensure systems are restored to operational standards
  • Support installation and commissioning projects when required
  • Complete service reports, maintenance records and documentation to company and client standards
  • Work closely with clients and site teams to provide technical advice and solutions
  • Ensure compliance with all health, safety, and fire regulations
  • Participate in the on-call rota to provide emergency support when required
  • Adhere to all health & safety standards and promote company culture

To be successful in this role you will need:

  • Proven, hands-on work experience with mechanical system installation/maintenance/service, mechanical engineering knowledge, preferably with products including piping/hydraulics
  • Education in a related field
  • Full UK driving licence
  • Ability to work independently and as part of a team, strong communication skills
  • Strong problem-solving skills and attention to detail, customer-oriented approach
  • Willingness to travel and occasionally stay away from home where required, workload tolerance

Considered as an advantage:

  • Previous experience working with fire suppression systems (Hi-Fog / Marioff or water mist experience highly desirable)
  • Previous experience/knowledge of electricity/electrical automation technology
  • Engineering qualifications (NVQ, City & Guilds, FIA or equivalent) preferred

Benefits:

  • Competitive compensation
  • Living allowance based on location
  • Full pension
  • Dedicated company van
  • Professional development opportunities
  • A stable role at a professional company with high-technology products

Our commitment to you

We offer you a dynamic and international work environment in a company with high technology products, a strong growth strategy and people who are passionate about safety. At Marioff we value diversity in all its forms and we believe that it is our excellent, highly skilled people who make success, competitive excellence and innovation happen. Join us to our mission to protect people, property and business continuity!

Apply Now!

Field Service Engineer in Ashford employer: Detector Electronics

At Marioff, we pride ourselves on being a leading employer in the fire protection industry, offering a dynamic and international work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through professional development opportunities and a supportive culture that values diversity and teamwork. With competitive compensation, a living allowance based on location, and a stable role within a high-technology company, joining our team means contributing to a mission that truly makes a difference in safety and reliability.
Detector Electronics

Contact Detail:

Detector Electronics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer in Ashford

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Engineer role.

✨Tip Number 2

Prepare for those interviews by researching Marioff and their HI-FOG system. Show us that you’re not just another candidate; demonstrate your passion for fire protection and how your skills align with our mission. A little knowledge goes a long way!

✨Tip Number 3

Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you articulate your experience with mechanical systems and problem-solving skills, which are key for the Field Service Engineer position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Field Service Engineer in Ashford

Mechanical Engineering Knowledge
Fault Diagnosis
Planned Preventative Maintenance (PPM)
Fire Suppression Systems Knowledge
Technical Support
Health and Safety Compliance
Documentation Skills
Customer-Oriented Approach
Problem-Solving Skills
Strong Communication Skills
Ability to Work Independently
Team Collaboration
Willingness to Travel
Electrical Automation Technology Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your hands-on experience with mechanical systems and any relevant qualifications. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fire protection and how your background makes you a great fit for our team. Keep it concise but impactful – we love a good story!

Showcase Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills. Share examples of how you've tackled challenges in previous roles, especially those related to mechanical systems or customer service. We value innovative thinkers!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Detector Electronics

✨Know Your Stuff

Make sure you brush up on your mechanical engineering knowledge, especially around fire suppression systems. Familiarise yourself with the HI-FOG system and any relevant regulations. This will show that you're not just interested in the role but also understand the technical aspects involved.

✨Showcase Your Problem-Solving Skills

Prepare to discuss specific examples where you've diagnosed faults or carried out repairs in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your hands-on experience and how you approach challenges.

✨Communicate Effectively

Since this role involves working closely with clients and site teams, practice articulating your thoughts clearly. Think about how you can convey technical information in a way that's easy for non-experts to understand. Good communication can set you apart from other candidates.

✨Be Ready to Travel

As the job requires travel across the UK and Ireland, be prepared to discuss your flexibility and willingness to stay away from home when necessary. Highlight any previous experiences where you've successfully managed travel commitments while maintaining work quality.

Field Service Engineer in Ashford
Detector Electronics
Location: Ashford

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