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- Tasks: Support vulnerable individuals, ensuring their safety and wellbeing in a supportive housing environment.
- Company: Codi Group, Wales' largest provider of housing and support services.
- Benefits: Flexible hours, sleep-in shifts, and a chance to make a real difference.
- Other info: Embrace values of fairness, respect, and inclusion in a dynamic work environment.
- Why this job: Join a compassionate team and uplift lives while developing your skills.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 24000 - 30000 £ per year.
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.
Ty Trosiad is a 10 bed supported housing service for people with long term, complex needs and here we support people with mental health issues, substance misuse and a history of not coping with managing their own tenancy. This is a fantastic opportunity for someone who is looking for a rewarding role where you would be responsible for ensuring the health & safety of the building, monitoring people coming to and leaving the scheme, and being the point of contact for our clients, whether they need advice, support, or somebody to talk to.
Day to Day Duties:
- Engaging and interacting with the people we support
- Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
- Welfare checks
- Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
- Dealing with challenging behaviours
- Addressing any additional needs, the people we support might have
- Supporting the people we support with cleaning their room and cleaning the scheme communal areas.
Who we are looking for:
- Ability to work with and build rapport with vulnerable and disadvantaged people and to provide support and advice appropriately
- Ability to work well within a team
- Ability to prioritise tasks and manage own workload with minimal supervision
- Relevant experience or transferable skills
- Demonstrate the right attitudes in line with Codi Values
- IT Literate
- Ability to deal with challenging and emergency situations
- Good communication skills
Part of your role includes sleep-in shifts at the scheme, you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities. To be a great Scheme Support Officer, you don’t always need previous experience or qualifications. Awareness of issues faced by people at risk of homelessness would be extremely useful in the role.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact Support.talent@codigroup.co.uk or 0300 373 5262.
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.
Scheme Support Officer in Newport employer: Details.
Contact Detail:
Details. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Support Officer in Newport
✨Tip Number 1
Get to know Codi Group and their mission. When you understand their values of compassion, authenticity, and progressiveness, you can tailor your conversations to show how you align with their goals. This connection can really make you stand out!
✨Tip Number 2
Practice your communication skills! As a Scheme Support Officer, you'll need to engage with vulnerable individuals. Role-play scenarios with friends or family to build your confidence in handling challenging situations and providing support.
✨Tip Number 3
Be proactive during interviews. Prepare questions that show your interest in the role and the people you'll be supporting. This not only demonstrates your enthusiasm but also helps you gauge if Codi is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you're serious about joining the Codi team. Don’t wait too long; they review applications quickly!
We think you need these skills to ace Scheme Support Officer in Newport
Some tips for your application 🫡
Show Your Heart: Codi is all about compassion and support, so let your passion for helping others shine through in your application. Share any personal experiences or motivations that drive you to work with vulnerable individuals.
Be Authentic: We want to see the real you! Don’t be afraid to express your personality and values in your written application. Highlight how your own values align with Codi's principles of fairness, respect, and inclusion.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that relate to the Scheme Support Officer role. Mention any relevant experience you have with tenancy management or supporting individuals with complex needs.
Keep It Clear and Concise: While we love a good story, make sure your application is easy to read and straight to the point. Use clear language and structure your thoughts logically to make it easy for us to see why you’d be a great fit!
How to prepare for a job interview at Details.
✨Know Codi Group Inside Out
Before your interview, take some time to research Codi Group and its mission. Understand their values of Compassionate, Authentic, and Progressive, and think about how your own values align with theirs. This will help you demonstrate your genuine interest in the role and the organisation.
✨Showcase Your People Skills
As a Scheme Support Officer, you'll be working closely with vulnerable individuals. Prepare examples from your past experiences where you've successfully built rapport or provided support to others. Highlight your ability to handle challenging behaviours and communicate effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage emergencies. Think of scenarios related to health and safety checks or dealing with difficult situations. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, the types of workshops you might support, or how Codi Group measures success in their services. This shows your enthusiasm and helps you gauge if the role is right for you.