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- Tasks: Lead community engagement and manage housing for 400 homes, making a real difference.
- Company: Codi Group, Wales' largest not-for-profit housing provider with a heart.
- Benefits: Competitive salary, flexible working, generous holiday, and professional development opportunities.
- Other info: Agile working options and a supportive environment focused on compassion and progress.
- Why this job: Join a mission-driven team dedicated to uplifting communities and supporting individuals.
- Qualifications: Experience in tenancy management and strong relationship-building skills required.
The predicted salary is between 38648 - 38648 £ per year.
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.
We look after almost 25,000 homes across Wales and are gearing up to build more than 4,500 new ones in the next five years. Every day, our teams support nearly 17,000 individuals with services that make a real and uplifting difference to people’s everyday lives.
With over 3,000 passionate colleagues, Codi is a major player in the Welsh economy—powered by strong partnerships, shared values, and a genuine love for helping communities thrive.
Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
About the role
This isn’t just about managing homes – it’s about people, places, and creating thriving communities. You’ll take the lead of working in one of our area neighbourhoods, building meaningful relationships with customers and making a real difference on the ground.
As a Neighbourhood Housing Manager, you will be responsible for the management of a patch of approximately 400 homes. We want you to get to know our customers, so that if we do need to have some difficult conversations it’s easier to have them with someone they know and trust. We are a housing provider who targets zero evictions and you will have a key role to play in delivering this commitment. You will be connected to our customers, you’ll know at an early stage if things are going wrong and you can call upon support of our community development and housing support services to assist our customers to continue to live safely in their homes.
We have various roles across South East Wales becoming available. Further details on the exact locations and areas will be discussed at interview. Our offices are based in Cardiff and Newport, and your base will be dependant on your home address. The role is agile working, with the option of a 9 day fortnight. You will be working within the community, from home or in the office.
Skills and Experience Needed
- You’ll bring solid experience in tenancy and estate management, working collaboratively to deliver flexible, customer‑focused services.
- You’ll be confident building strong relationships with external agencies and elected representatives and committed to putting customers first.
- You will have a strong knowledge of housing legislation, including the Renting Homes (Wales) Act 2016.
- Experience of managing anti-social behaviour and safeguarding cases, the ability to manage competing priorities and make sound, proportionate decisions as well as being confident in the use of digital systems and accurate record keeping.
- A relevant professional qualification or equivalent experience is essential, along with a full driving licence and access to a vehicle to engage with the communities this role covers.
- You’ll also have a proven track record of delivering great service and contributing to continuous improvement.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Pensions
£38,648 per annum
- Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service.
- 3 x Life Cover linked to pension membership.
- Saving scheme with competitive interest rate.
- Give As You Earn scheme for tax efficient charity donations.
- From 1st April 2026 the option to be either weekly or monthly paid.
Time off and Flexibility
- 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service.
- Flexible working opportunities dependent on role.
- Maternity & Adoption Leave: 20 weeks.
- Paternity Leave: 3 weeks.
Wellbeing
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Eyecare: Up to £100 reimbursement towards eye tests and glasses.
- Free counselling, coaching, wellbeing team, and OH service to all colleagues.
- Annual Health Check.
- Health Cash Plan.
Getting Around
- Mileage paid at 45p plus 5P per passenger per mile.
- Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility).
- Cycle to Work Scheme.
Personal Development
- Continuous professional training and development.
- Leadership development programmes.
- Professional memberships needed for your role are reimbursed.
- Career coaching.
- Support with funding and time for qualifications.
Perks and Recognition
- Long Service Awards.
- Blue Light Card Eligibility giving discounts at 15,000 brands.
- Colleague Discount platform.
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262.
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. Interviews are planned for 22nd May, so don’t delay in applying.
Neighbourhood Housing Manager in Newport employer: Details.
Contact Detail:
Details. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Manager in Newport
✨Tip Number 1
Get to know the company culture before your interview. Check out Codi Group's website and social media to see what they're all about. This will help you connect with their values and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Neighbourhood Housing Manager, you'll be all about building relationships. Think of examples from your past where you've successfully managed difficult conversations or built trust with customers. This will make you stand out during the interview.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their approach to community engagement or how they support their staff in delivering customer-focused services. This shows you're proactive and really care about making a difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining Codi Group and contributing to their mission of helping communities thrive.
We think you need these skills to ace Neighbourhood Housing Manager in Newport
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who Codi Group is and what they stand for. Tailor your application to reflect their values of compassion, authenticity, and progressiveness. Show us that you’re not just looking for a job, but that you genuinely want to be part of their mission.
Be Personal and Relatable: This role is all about building relationships, so let your personality shine through in your application. Share experiences that highlight your ability to connect with people and how you've made a difference in your previous roles. We want to see the real you!
Showcase Relevant Experience: Make sure to highlight your experience in tenancy and estate management clearly. Use specific examples to demonstrate your knowledge of housing legislation and your success in managing challenging situations. This will help us see how you can contribute to our goal of zero evictions.
Follow the Application Process: Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, make sure to check for any deadlines, like the upcoming interviews on 22nd May, so you don’t miss out on this fantastic opportunity.
How to prepare for a job interview at Details.
✨Know Your Community
Before the interview, take some time to research the specific neighbourhoods you'll be managing. Understand the demographics, challenges, and opportunities within those areas. This will show your potential employer that you're genuinely interested in making a difference and are prepared to engage with the community.
✨Demonstrate Your People Skills
As a Neighbourhood Housing Manager, building relationships is key. Prepare examples of how you've successfully managed difficult conversations or resolved conflicts in the past. Highlight your ability to connect with customers and external agencies, as this will be crucial for the role.
✨Brush Up on Housing Legislation
Make sure you're familiar with relevant housing laws, especially the Renting Homes (Wales) Act 2016. Be ready to discuss how these regulations impact your approach to tenancy and estate management. This knowledge will demonstrate your expertise and commitment to compliance.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've had to manage competing priorities or make tough decisions. Be prepared to discuss your thought process and the outcomes of those situations. This will illustrate your ability to handle the complexities of the role effectively.