At a Glance
- Tasks: Support customers in improving wellbeing and sustaining their tenancy with a compassionate approach.
- Company: Codi Group, Wales' largest provider of housing, care, and support.
- Benefits: Competitive salary, 26 days holiday, sick pay, and discounts at 15,000 brands.
- Other info: Join a passionate team dedicated to uplifting communities and personal growth.
- Why this job: Make a real difference in people's lives while building strong relationships.
- Qualifications: Experience in housing or community settings and strong communication skills.
The predicted salary is between 35040 - 35040 £ per year.
As a Housing and Wellbeing Advisor, you will support customers to improve their wellbeing, strengthen their resilience, and sustain their tenancy. Working directly with individuals, you will take a compassionate, person-centred approach to help them navigate challenges such as housing-related issues, financial pressures, and mental health needs. Your focus will be on enabling customers to access appropriate support, build confidence, and achieve positive, lasting change.
Building strong relationships will be central to this role. You will work collaboratively with customers, colleagues, and external partners to deliver coordinated and meaningful support. Through effective partnership working, you will connect individuals with a wide range of services, including health providers, support agencies, and community organisations, ensuring a joined-up approach that places the customer at the heart of service delivery.
Skills and Experience Needed
We are looking for someone with experience supporting individuals within housing, wellbeing, or community-based settings, who is confident in building strong, trusted relationships with people who may be vulnerable or facing a range of barriers. You will be comfortable working collaboratively with partner organisations, managing a diverse and sometimes complex workload, and communicating with empathy and understanding.
A good understanding of trauma-informed approaches and the challenges that can affect a person’s ability to sustain their home is essential. You will also be confident using digital systems to accurately record information and stay organised in a fast-paced environment. Strong literacy and numeracy skills are important, along with a full driving licence and access to a vehicle for business use.
Perks, Benefits and a glimpse into our Codi world
This is a full‑time, permanent role with a competitive salary, along with a great package designed to support you at work and beyond.
- £35,040 per annum
- 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service.
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Blue Light Card Eligibility giving discounts at 15,000 brands.
- Continuous professional training and development
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262.
If you have the skills and experience required, please follow the prompts to apply now. Interviews are planned for 9th July 2026 in our Newport office, so don’t delay in applying.
Housing & Wellbeing Advisor in Newport employer: Details.
Codi Group is an exceptional employer, dedicated to fostering a compassionate and inclusive work environment where employees are empowered to make a meaningful impact in the lives of individuals across Wales. With a strong focus on professional development, generous holiday entitlements, and a commitment to employee wellbeing, Codi offers a supportive culture that values collaboration and community engagement. Join us in Newport, where your contributions will help uplift communities and create lasting change.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Wellbeing Advisor in Newport
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Details..
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Details.!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Details., will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Details. or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing & Wellbeing Advisor in Newport
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Details.:Before hitting send, make sure to tailor your application specifically to Details.! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Details.
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
