Floating Support Worker in Caerphilly

Who are Codi Group? Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

About the role: This is a Floating Support Worker role where you will be responsible for delivering support to those who are experiencing homelessness and have been placed in temporary accommodation. Our Caerphilly Homelessness Support service goes a long way in helping to tackle homelessness by giving opportunities to street homeless people who feel like there is no other option for them. This is a dynamic role where you will be out and about most of the time delivering the essential support needed to help people who have been placed in temporary, supported accommodation. This is also a highly rewarding role where you can make a positive difference to someone’s life by finding them somewhere to live as well as supporting them to engage with external services and agencies that can provide them with the much-needed support they require.

Day to day duties:

• Manage a caseload of individuals in temporary accommodation
• Travel to meet and support service users in accommodation or community settings
• Build relationships and support goal setting and independence
• Provide advice on housing, benefits, finances, health, and tenancy management
• Complete assessments and support resettlement and ongoing tenancy sustainment
• Work with external agencies and signpost to specialist services, including mental health and treatment support
• Engage with individuals with complex needs, adapting approach as required
• Support the aim of enabling independent living and tenancy sustainment

Skills and Experience Needed:

• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

You don’t always need previous experience or qualifications. A good understanding of housing related support and welfare benefits, or awareness of issues faced by people at risk of homelessness would be useful in the role.

Values: At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

FREDIE: At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact Support.talent@codigroup.co.uk or 0300 373 5262.

How do you apply? If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly. If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.