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For Companies At a Glance
- Tasks: Manage key client relationships and drive revenue growth in cross-border e-commerce.
- Company: Join a leading player in the UK and international distribution market with a stellar reputation.
- Benefits: Enjoy a salary up to £70,000, a company car, and fantastic commission opportunities.
- Why this job: Be part of a dynamic team focused on innovation and customer satisfaction in logistics.
- Qualifications: Experience in international logistics and account management is essential; enthusiasm is a must!
- Other info: This role offers great training and development opportunities for career growth.
The predicted salary is between 42000 - 98000 £ per year.
About the Company
Our client is on the lookout for an experienced Strategic Account Manager who has experience within Cross Border ecommerce packet and parcel solutions. They are a major player in the UK and International Distribution Market with an exceptional reputation within the industry.
The Rewards
- Salary up to £70,000
- Fully expensed company car or car allowance
- Fantastic commission and bonus scheme
- Performance based incentives
- Great training and development opportunities
Responsibilities
- Retention and development of the relationships with Packet / Parcel / Mail, E-comm and international top 5 major customers
- Building & maintaining a long-term relationship with customers, and maximizing potential new revenue streams
- Acting as the central contact for clients, field-based teams and Operations
- Manage and control the individual Customer tariffs and respond to quotation requests immediately to support securing the business
Requirements
- Strong background within International / Cross Border Express Parcels, Fulfilment, e-commerce, re-seller or 3PL Logistics
- Proven track record of Account Management within ecommerce / logistics distribution
- Focussed, reliable and hardworking individual with a clear focus on building and strengthening
- A real self-starter with lots of enthusiasm and a sense of individuality
- Able to demonstrate a genuine passion for delivering great service
Strategic Account Manager employer: Detail2Recruitment
Contact Detail:
Detail2Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager
✨Tip Number 1
Network with professionals in the Cross Border ecommerce and logistics sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Research the latest trends in international distribution and e-commerce solutions. Being knowledgeable about current market dynamics will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully managed accounts in the past, particularly in the logistics or e-commerce sectors. This will demonstrate your expertise and ability to drive results.
✨Tip Number 4
Showcase your passion for customer service by discussing how you've gone above and beyond for clients in previous roles. This aligns well with the company's focus on building strong relationships.
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in international and cross-border logistics, as well as any relevant account management roles. Use specific examples that demonstrate your success in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with their needs, particularly in e-commerce and parcel solutions, and express your enthusiasm for building long-term customer relationships.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For instance, mention any revenue growth you facilitated or successful projects you managed that relate to cross-border solutions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Detail2Recruitment
✨Know Your Industry
Make sure you have a solid understanding of the cross-border ecommerce and logistics market. Familiarise yourself with current trends, challenges, and key players in the industry to demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained long-term relationships with clients in previous roles. Highlight specific strategies you've used to retain customers and develop new revenue streams.
✨Be Ready to Discuss Metrics
Since this role involves managing customer tariffs and responding to quotation requests, be prepared to discuss how you've tracked and improved account performance in the past. Use data to back up your achievements.
✨Demonstrate Your Passion for Service
Express your enthusiasm for delivering exceptional service. Share stories that illustrate your commitment to client satisfaction and how you've gone above and beyond to meet customer needs.
