Ocean Import Coordinator - Freight Forwarding - Hounslow - Up to £35,000 pa DOE
About the Company
We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.
As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.
Ocean Import Coordinator - The details
- Competitive salary depending on experience
- Paid overtime
- Profit-related bonus
- Incremental holiday entitlement
- Permanent, full-time position
- Excellent career progression
- Potential progression to Import Team Leader
- Supportive and professional working environment
Ocean Import Coordinator - Requirements
- Previous experience in import freight forwarding or logistics.
- Experience with CargoWise or similar freight forwarding systems.
- Good knowledge of import customs procedures and documentation.
- Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS.
- Knowledge of CDS, CNS and Destin8 would be advantageous.
- Good understanding of Bills of Lading and Incoterms.
- Strong commercial and financial awareness.
- Excellent communication and customer service skills.
- Highly organised with strong attention to detail.
- Ability to prioritise workloads and work effectively under pressure.
- Proactive, solutions-focused approach with the ability to work independently.
Ocean Import Coordinator - Responsibilities
- Coordinate import shipments from origin through to final delivery.
- Liaise with overseas offices, customers, transport providers and internal teams.
- Manage shipment documentation, Bills of Lading and customer records.
- Monitor ETAs, delivery bookings and shipment deadlines.
- Complete and check customs entries and ensure compliance with customs procedures.
- Manage uncleared/unbooked shipments and resolve operational issues.
- Raise accurate invoices and ensure correct job profitability.
- Handle customer queries and resolve issues promptly.
- Maintain accurate records and shipment information within CargoWise.
- Identify opportunities for process improvements and additional services.
- Support colleagues and assist with training when required.
About Us
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your personal information, please refer to Detail2Recruitment website policy.
Ocean Import Coordinator in Hounslow employer: Detail2 Limited Careers
As a leading Design Build contractor in Essex, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on high-profile construction projects, we provide a fantastic benefits package and significant opportunities for career advancement, all while fostering a collaborative and supportive culture that values safety and excellence in every aspect of our operations.
