At a Glance
- Tasks: Manage import operations and ensure smooth movement of shipments from arrival to delivery.
- Company: Established NVOCC with a hands-on, close-knit team culture.
- Benefits: Competitive salary, 20 days holiday, and excellent transport links.
- Other info: Dynamic role with opportunities for process improvement and career growth.
- Why this job: Take ownership of your work and make a real impact in a growing company.
- Qualifications: Experience in sea freight import operations and strong organisational skills.
The predicted salary is between 38000 - 42000 £ per year.
Import Operations Coordinator - NVOCC / Consol Operations - Essex - up to £42,000
About the Company
Our client is an established and specialist
NVOCC operating within the sea freight and import groupage market.
They are a close-knit, hands-on business where operators take genuine ownership of their work, deal directly with customers and overseas agents, and are trusted to make decisions.
Due to continued growth, they are looking for an experienced
Import Operations Coordinator to take ownership of their consolidated containers , playing a key role within the day-to-day import operation.
This is an excellent opportunity for someone who is already working for an
NVOCC , or has previous experience within an NVOCC environment, and is looking for a role where they can take real responsibility and make an impact.
- Import Operations Coordinator - The Details
- £38,000-£40,000 depending on experience
- Monday to Friday, 08:30-17:30
- 20 days holiday plus UK bank holidays
- Full-time, permanent position
- Fully office-based
- Excellent transport links
- Opportunity to work within a specialist and growing NVOCC
- Hands-on role with genuine ownership and responsibility
- Import Operations Coordinator - Requirements
- Strong background in Sea Freight Import Operations
- Previous experience working for an NVOCC would be highly advantageous
- Experience with consol, groupage and LCL operations
- Solid understanding of the import process from arrival through to delivery
- Confident managing your own workload with minimal supervision
- Highly organised with excellent attention to detail
- Proactive approach to problem-solving - someone who sees an issue and takes ownership of resolving it
- Confident communicating with customers, overseas agents, suppliers and colleagues
- Excellent telephone manner and professional written communication skills
- Competent with Microsoft Office packages
- Comfortable working in a busy operational environment
- A friendly, professional and team-focused approach
- Import Operations Coordinator - Responsibilities
- Take day-to-day ownership of consolidated containers from arrival through to final delivery
- Coordinate the smooth movement of import consol shipments, working closely with the wider operations and back-office teams
- Rate containers on a weekly basis in line with agreed customer and overseas agent rates
- Oversee the back-office support function, ensuring weekly operational tasks are completed accurately and on time
- Review and investigate discrepancies, missing documentation and operational issues
- Manage problems including damaged or short-shipped cargo, delays and documentation discrepancies
- Proactively communicate with the relevant parties to ensure issues are resolved quickly
- Manage the general import inbox, ensuring all enquiries are dealt with promptly and professionally
- Release shipments and respond to queries from customers, overseas agents and third parties
- Liaise with customers and overseas partners by telephone and email
- Work closely with internal teams to ensure all import shipments are handled efficiently
- Support other areas of the business during quieter periods, including deliveries and customs clearance
- Arrange the booking of FCL containers for shunts with the local warehouse
- Maintain accurate operational records and ensure all relevant documentation is completed correctly
- Identify opportunities to improve processes and operational efficiency
- Carry out any other duties reasonably required as part of the role
About Us
Detail2Recruitment acts as an employment agency in respect of this position.
Please note, due to a high volume of applications, you may not receive a response if unsuccessful.
For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website privacy-policy
Import Operations Coordinator in Grays employer: Detail2 Limited Careers
As a leading Design Build contractor in Essex, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on high-profile construction projects, we provide a fantastic benefits package and significant opportunities for career advancement, all while fostering a collaborative and supportive culture that values safety and excellence in every aspect of our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Import Operations Coordinator in Grays
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Detail2 Limited Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Detail2 Limited Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Detail2 Limited Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Import Operations Coordinator in Grays
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Detail2 Limited Careers:This is your chance to really connect with the team at Detail2 Limited Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Detail2 Limited Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Detail2 Limited Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Detail2 Limited Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Detail2 Limited Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
