At a Glance
- Tasks: Manage customer accounts and drive operational performance in a fast-paced logistics environment.
- Company: Established Freight Forwarding and Logistics provider with a strong UK and international presence.
- Benefits: Competitive salary, career development opportunities, and a collaborative working environment.
- Other info: Dynamic role with opportunities for growth and relationship building.
- Why this job: Take charge of key accounts and make a real impact in the logistics industry.
- Qualifications: 5+ years in Freight Forwarding, strong customs knowledge, and excellent communication skills.
The predicted salary is between 39600 - 48400 £ per year.
Customs Brokerage Supervisor - Freight Forwarding & Logistics - Feltham - Up to £44,000
About the Company
The business is an established Freight Forwarding and Logistics provider with a strong presence across the UK and international markets.
They work closely with a range of major customers, providing tailored freight, customs and supply chain solutions.
This is an excellent opportunity for an experienced Customs and Freight Forwarding professional to take responsibility for key customer accounts, develop long-term relationships and drive operational and commercial performance.
The role offers the opportunity to work closely with customers, internal teams and senior management within a professional and fast-paced environment.
- Customs Brokerage Supervisor - The Details
- Competitive salary
- Established Freight Forwarding and Logistics business
- Senior-level customer and operational responsibility
- Opportunity to develop major customer accounts
- Professional and collaborative working environment
- Career development opportunities
- Customs Brokerage Supervisor - Requirements
- Minimum 5 years' senior-level experience within Freight Forwarding and Customs
- Strong knowledge of customs procedures, regimes and compliance
- Extensive experience within the Freight Forwarding and Logistics industry
- Strong commercial and customer service experience with a proven track record
- Experience working across international transportation and customs processes
- Good understanding of import/export processes and supply chain operations
- Experience managing customer relationships and nominated accounts
- Strong negotiation and project management skills
- Good understanding of financial flows within supply chains
- Excellent communication and presentation skills
- Strong IT skills, including Microsoft Office
- Fluent English language skills; additional languages advantageous
- Ability to work strategically and tactically within a customer-focused environment
- Customs Brokerage Supervisor - Responsibilities
- Manage and develop existing business and relationships across nominated customer accounts
- Take responsibility for the day-to-day operational activities of named accounts
- Ensure effective and efficient working practices are maintained with customers
- Oversee service level agreements and contracts to ensure ongoing customs compliance
- Prepare and manage extensive customer reporting, including monthly customs reports
- Identify opportunities to reduce costs, improve efficiency and increase profitability
- Develop and maintain long-term partnerships with customers and key stakeholders
- Attend customer meetings both on and off site to develop relationships and identify opportunities
- Work closely with supply chain management teams where applicable
- Monitor customer volumes, revenues and profitability on a monthly basis
- Act as the internal ambassador for the customer, ensuring their requirements are understood across the business
- Work collaboratively with internal teams to develop and sell complete logistics and supply chain solutions
- Identify and maximise opportunities generated through internal sales activities
- Coordinate activities between customer teams, ensuring consistent operational processes and high levels of customer service
- Support the implementation of strategic plans and customer development initiatives
- Organise and manage activities using a project management approach
- Keep senior management and internal teams informed of customer activity, performance and issues
- Work within agreed customer and business budget targets
- Contribute to the development and performance of the wider team
- Build and maintain strong, long-term customer relationships
- Identify opportunities for increased business volume and deeper customer integration
- Carry out any other duties reasonably requested by branch management
About Us
Detail2Recruitment acts as an employment agency in respect of this position.
Please note, due to a high volume of applications, you may not receive a response if unsuccessful.
For information on how we may use, process, store and disclose your Personal Information, please refer to the Detail2Recruitment website privacy policy.
Customs Brokerage Supervisor in Feltham employer: Detail2 Limited Careers
As a leading Design Build contractor in Essex, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on high-profile construction projects, we provide a fantastic benefits package and significant opportunities for career advancement, all while fostering a collaborative and supportive culture that values safety and excellence in every aspect of our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Brokerage Supervisor in Feltham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Detail2 Limited Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Detail2 Limited Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Detail2 Limited Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customs Brokerage Supervisor in Feltham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Detail2 Limited Careers:This is your chance to really connect with the team at Detail2 Limited Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Detail2 Limited Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Detail2 Limited Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Detail2 Limited Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Detail2 Limited Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
