At a Glance
- Tasks: Welcome clients, manage appointments, and create a luxurious experience.
- Company: Prestigious salon in central London known for premium services.
- Benefits: Salary up to £31k, retail commission, and complimentary in-house services.
- Other info: Opportunities for ongoing development and career progression.
- Why this job: Join a supportive team and work with high-profile clientele in a luxury environment.
- Qualifications: Experience in Front of House roles and exceptional customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Detail London is a specialist Recruitment and Talent Sourcer serving Fashion, Beauty, Lifestyle, and Consumer industries. A prestigious, high-end salon in central London is looking for an experienced Front of House Receptionist to become the face of their brand and the first point of contact for their discerning clientele. This is an exciting opportunity for a polished, professional individual who thrives in a luxury environment, delivers exceptional customer service, and has a background in either retail sales, luxury hospitality, private members clubs, restaurants, etc.
As a leading destination for premium colour and styling services, they pride themselves on delivering a seamless client experience, combining world-class expertise with a refined, welcoming atmosphere.
About you:
- Warm, friendly and personable and full of character, you naturally put people at ease, enjoy building relationships, can anticipate guests’ needs and can create that sense of genuine hospitality and belonging.
- Experience in a Front of House, Reception, Host, Client Services, etc.
- Sales experience advantageous.
- Impeccable personal presentation and communication skills.
- Highly organised, proactive, and solutions-focused.
- Comfortable working in a fast-paced, client-centric environment.
- Passionate about delivering outstanding customer experiences.
- The right to live and work in the UK indefinitely.
- Sales experience within the luxury, beauty, wellness, or hospitality is a plus.
The role:
- Welcome clients with warmth, professionalism, and discretion.
- Manage appointments, telephone calls, and email enquiries efficiently.
- Process payments and support daily administrative operations.
- Drive retail sales through confident product recommendations.
- Maintain an immaculate and organised reception environment.
- Support the wider salon team to ensure an exceptional client journey from arrival to departure.
What you'll get:
- A beautiful luxury working environment in Central London.
- Salary up to circa £31k plus retail commission opportunities and complimentary in-house services.
- A supportive, professional, and collaborative team culture.
- Ongoing development and opportunities for career progression.
- The chance to work with a loyal, high-profile clientele and premium products.
If you are passionate about exceptional service, enjoy building client relationships, and take pride in creating memorable experiences, we'd love to hear from you! Please note that you must have the right to live and work in the UK indefinitely and be able to provide satisfactory references in due course.
Front of House Receptionist employer: Detail London Limited
Detail London is an exceptional employer, offering a luxurious working environment in the heart of Central London, where you can thrive as a Front of House Receptionist. With a strong focus on professional development and a collaborative team culture, employees enjoy ongoing growth opportunities while delivering outstanding service to a discerning clientele. The combination of competitive salary, retail commission potential, and complimentary in-house services makes this role not just a job, but a rewarding career in the beauty and luxury sector.
