Import & Export Freight Forwarder in Suffolk, Walton

Import & Export Freight Forwarder - Felixstowe - Salary Negotiable   About the Company   Our client is an established international logistics business with a strong reputation for delivering reliable freight and supply chain solutions across global markets.   Due to continued growth, they are looking for an experienced Import & Export Freight Forwarder to join their Felixstowe team. This is a great opportunity for a logistics professional who enjoys managing complex shipments, working with customers and overseas partners, and taking ownership from start to finish.   Import & Export Freight Forwarder - The Rewards Competitive salary Company pension 20 days holiday plus bank holidays Office-based role in Felixstowe Opportunity to work within a fast-moving international logistics environment Scope to develop your skills and take ownership of key customer accounts Import & Export Freight Forwarder - Requirements 5+ years' experience within freight forwarding, shipping, logistics, or supply chain Strong import and export experience, ideally with sea freight Good knowledge of UK and international customs procedures Experience with export declarations, CDS entries, Carnets, and customs documentation Good understanding of Incoterms and international shipping regulations Dangerous Goods awareness Experience using freight management systems; Multi Freight experience would be advantageous Strong organisational skills with excellent attention to detail Confident communicator with the ability to build relationships with customers, carriers, agents, and suppliers Commercially aware with experience handling quotations, rates, and margins Import & Export Freight Forwarder - Responsibilities Manage import and export shipments from start to finish across sea, road, air, and multimodal transport Manage key customer accounts and build strong, long-term relationships Coordinate customs documentation, declarations, tariff classifications, and duty requirements Liaise with shipping lines, carriers, overseas agents, and customers to ensure smooth shipment movements Provide guidance on Incoterms, customs requirements, and international shipping regulations Prepare quotations, negotiate rates, and support commercial pricing decisions Resolve shipment delays, exceptions, disputes, and operational issues Maintain accurate shipment and financial records within the freight management system Ensure all shipments are handled efficiently, compliantly, and within agreed service levels Identify opportunities to improve processes, customer service, and operational performance About Us   Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to Detail2Recruitment website