At a Glance
- Tasks: Manage key customer accounts and ensure efficient shipment processes in a global logistics environment.
- Company: Leading global logistics and freight forwarding organisation with a customer-focused team.
- Benefits: Competitive salary, temp-to-perm opportunity, and career development in a supportive environment.
- Other info: Opportunity to develop expertise in freight forwarding and customs procedures.
- Why this job: Join a dynamic team and build strong relationships while making an impact in international logistics.
- Qualifications: Experience in logistics or customer account coordination with strong communication skills.
Our client is a leading global logistics and freight forwarding organisation providing comprehensive transport solutions to customers worldwide. Due to continued growth, they are looking to recruit a Global Accounts Coordinator to join their dedicated customer-focused team.
This is an excellent opportunity for an experienced logistics professional to join a busy international environment, managing key customer accounts and supporting the delivery of high-quality freight forwarding solutions across road and sea transport operations.
The successful candidate will act as a key point of contact for major customers, building strong relationships while ensuring shipments are managed efficiently and customer expectations are consistently exceeded.
Details:- Competitive salary of £25,000 - £27,000 per annum
- Temp to permanent opportunity (13 weeks temporary, then permanent subject to successful review)
- Opportunity to work within a global logistics environment
- Exposure to major international customer accounts
- Career development opportunities within a growing organisation
- Supportive and professional working environment
- Opportunity to develop expertise across freight forwarding, customs, and international logistics
- Previous experience within freight forwarding, logistics, shipping, or a customer account coordination role
- Strong understanding of road and sea freight operations
- Excellent customer service and relationship-building skills
- Ability to manage multiple customer accounts while maintaining high levels of accuracy and attention to detail
- Experience preparing quotations, processing bookings, and managing customer enquiries
- Knowledge of customs procedures, dangerous goods regulations, and insurance requirements would be advantageous
- Strong communication skills with the ability to liaise confidently with customers, suppliers, and internal teams
- Good organisational skills with the ability to prioritise workloads and meet deadlines
- Proficiency in maintaining accurate records and using internal systems
- Act as the main point of contact for key customer accounts, providing a high level of customer service and support
- Provide shipping, transport, and freight forwarding expertise to customers
- Manage customer enquiries, provide quotations, process bookings, and follow up opportunities to secure business
- Coordinate road and sea freight shipments from booking through to completion
- Ensure all shipment information is processed accurately and promptly to avoid delays
- Maintain regular communication with customers, keeping them updated on shipment progress and resolving queries efficiently
- Build and maintain strong relationships with customers, colleagues, and external partners
- Work closely with Sales Executives to support business development and customer retention
- Ensure compliance with customs regulations, dangerous goods requirements, and insurance procedures where applicable
- Liaise with customs teams to support smooth import and export clearance processes
- Monitor outstanding issues, claims, and customer concerns, ensuring they are escalated and resolved appropriately
- Maintain accurate documentation, records, and internal systems
- Prepare reports and information for management when required
- Follow company policies, procedures, quality standards, and health and safety requirements
- Provide support to other departments as required to ensure the smooth running of operations
Global Accounts Coordinator in Manchester employer: Detail 2 Limited
Detail 2 Limited is an exceptional employer located in the heart of London, offering a dynamic work environment where collaboration and innovation thrive. With a strong focus on employee growth, the company provides ample opportunities for career progression within a supportive, founder-led team, alongside competitive salaries and attractive benefits. Join us to be part of a forward-thinking organisation that values your contributions and fosters a culture of excellence in the shipping and logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Global Accounts Coordinator in Manchester
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Detail 2 Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Detail 2 Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Detail 2 Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Global Accounts Coordinator in Manchester
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Detail 2 Limited:This is your chance to really connect with the team at Detail 2 Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Detail 2 Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Detail 2 Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Detail 2 Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Detail 2 Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
