Hybrid Level 2 Support Engineer - Cloud & On-Prem in London
Hybrid Level 2 Support Engineer - Cloud & On-Prem

Hybrid Level 2 Support Engineer - Cloud & On-Prem in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert support for critical incidents and manage AWS services.
  • Company: Global leader in mine planning software with a focus on digital transformation.
  • Benefits: Competitive pay, hybrid work option, and numerous perks.
  • Why this job: Join a team making a real impact in the mining industry.
  • Qualifications: Strong troubleshooting skills and experience with Windows Server and AWS.
  • Other info: Exciting opportunity to contribute to innovative projects in a dynamic environment.

The predicted salary is between 36000 - 60000 £ per year.

A global leader in mine planning software is seeking a Level 2 Support Engineer in London. You will provide expert support for critical incidents, manage AWS services, and ensure running integrity of their Enterprise products.

The ideal candidate should have strong troubleshooting skills, experience with Windows Server and AWS.

The role offers a hybrid work option with competitive pay and numerous perks, contributing to the digital transformation of mining worldwide.

Hybrid Level 2 Support Engineer - Cloud & On-Prem in London employer: Deswik Mining Consultants Pty Ltd

As a global leader in mine planning software, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our London office offers a hybrid work model, competitive remuneration, and extensive employee growth opportunities, ensuring that our team members are well-equipped to contribute to the digital transformation of mining worldwide while enjoying a fulfilling work-life balance.
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Contact Detail:

Deswik Mining Consultants Pty Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid Level 2 Support Engineer - Cloud & On-Prem in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific incidents where you resolved issues with AWS or Windows Server. Real-life examples will make you stand out!

✨Tip Number 3

Show your passion for digital transformation in mining! Research the company’s products and be prepared to share how your skills can contribute to their mission. It’ll show you’re genuinely interested.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Hybrid Level 2 Support Engineer - Cloud & On-Prem in London

Troubleshooting Skills
AWS Services Management
Windows Server Experience
Incident Management
Cloud Computing
Technical Support
Problem-Solving Skills
Communication Skills
Customer Service Orientation
Adaptability
Digital Transformation Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Windows Server and AWS. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your troubleshooting prowess!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Level 2 Support Engineer role and how you can contribute to our mission in the mining software space. Keep it engaging and personal!

Showcase Relevant Experience: When filling out your application, focus on your past experiences that relate directly to the job. Whether it's handling critical incidents or managing cloud services, we want to see how you've tackled similar challenges before.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Deswik Mining Consultants Pty Ltd

✨Know Your Tech Inside Out

Make sure you brush up on your troubleshooting skills, especially with Windows Server and AWS. Be ready to discuss specific incidents you've resolved in the past and how you approached them. This will show your technical expertise and problem-solving abilities.

✨Understand the Company’s Products

Familiarise yourself with the company's mine planning software and its features. Knowing how their Enterprise products work will help you answer questions more effectively and demonstrate your genuine interest in the role.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your ability to handle critical incidents. Think of examples from your previous experience where you successfully managed a crisis or resolved a complex issue, and be ready to explain your thought process.

✨Show Enthusiasm for Hybrid Work

Since this role offers a hybrid work option, express your enthusiasm for flexible working arrangements. Share how you manage your time and productivity in a hybrid environment, as this will highlight your adaptability and commitment to the role.

Hybrid Level 2 Support Engineer - Cloud & On-Prem in London
Deswik Mining Consultants Pty Ltd
Location: London

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