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For Companies At a Glance
- Tasks: Support travellers from planning to returning home, ensuring smooth and enjoyable experiences.
- Company: Join Destiny&Co, a company passionate about creating memorable travel experiences.
- Benefits: Fully remote role, flexible hours, training resources, and exclusive travel perks.
- Why this job: Combine your love for travel with helping others create unforgettable journeys.
- Qualifications: Strong communication skills and a passion for travel; customer service experience is a plus.
- Other info: Enjoy a supportive team environment with opportunities for growth in the travel industry.
The predicted salary is between 24000 - 36000 £ per year.
As a Virtual Trip Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs. At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.
Key Responsibilities
- Handle incoming inquiries via email, phone, and messaging platforms.
- Assist clients with itinerary changes, cancellations, and travel questions.
- Provide clear destination information and travel requirement guidance.
- Confirm trip details, follow up before departure, and collect feedback after return.
- Resolve concerns with empathy, patience, and timely communication.
Benefits
- Fully remote position with flexible scheduling.
- Access to training resources and exclusive travel perks.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the travel industry.
What We’re Looking For
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organizational skills.
- Comfort learning digital tools and systems.
- Genuine passion for travel and helping others.
Virtual Trip Coordinator in Sheffield employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Trip Coordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients, it’s crucial to sound confident and friendly. Try role-playing scenarios with a friend to get comfortable with answering travel questions.
✨Tip Number 3
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel experiences and how they’ve shaped your desire to help others plan their journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Virtual Trip Coordinator in Sheffield
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about the role of Virtual Trip Coordinator. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your communication skills and any customer service experience you have. We appreciate when candidates take the time to align their skills with what we’re looking for.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We value good communication, so make sure your application reflects that by being easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Destinytravel
✨Know Your Destinations
Familiarise yourself with popular travel destinations and their unique features. This will help you answer questions confidently and show your genuine passion for travel, which is key for a Virtual Trip Coordinator.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and concisely. Since the role involves handling inquiries via various platforms, demonstrating strong written and verbal communication skills during the interview will set you apart.
✨Emphasise Customer Service Experience
Even if you don’t have direct experience in travel, highlight any customer service roles you've had. Discuss how you resolved issues or provided support, as this aligns perfectly with the responsibilities of the position.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific travel-related scenarios, such as itinerary changes or client concerns. Practising these responses will help you demonstrate your problem-solving skills and empathy.
