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For Companies At a Glance
- Tasks: Guide travellers from planning to returning home, ensuring a smooth and enjoyable experience.
- Company: Join Destiny&Co, where we create meaningful travel memories.
- Benefits: Fully remote work, flexible hours, travel perks, and ongoing training.
- Why this job: Make a real difference in people's travel experiences while working from anywhere.
- Qualifications: Strong communication skills and a passion for travel; customer service experience is a plus.
- Other info: Build lasting relationships with travellers in a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
As a Trip Support Coordinator, you will play an important role in guiding travelers from the moment they begin planning to the moment they return home. Your purpose is to make each experience smooth, enjoyable, and stress‑free by assisting with arrangements, answering questions, providing updates, and helping clients feel prepared every step of the way. You will work closely with travelers to understand their preferences and offer options that fit their needs. At Destiny&Co, we value personalized service and take pride in helping travelers create meaningful memories through carefully organized vacations.
Key Responsibilities
- Respond to inquiries through email, phone, and messaging apps with professionalism and clarity.
- Assist clients with itinerary changes, cancellations, and travel‑related questions.
- Provide accurate destination information, requirements, and documentation guidance.
- Confirm travel details, follow up before and after trips, and gather feedback.
- Resolve concerns with empathy, respect, and timely communication.
Benefits
- Fully remote work with flexible scheduling.
- Access to travel perks and industry‑exclusive discounts.
- Supportive team with ongoing training.
- Opportunity to build strong traveler relationships.
What We’re Looking For
- Excellent written and verbal communication skills.
- Customer service experience—travel or hospitality preferred but not required.
- Attention to detail and strong organizational habits.
- Comfortable learning new digital tools and systems.
- Genuine passion for travel and helping others.
Trip Support Coordinator in Sheffield employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trip Support Coordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients regularly, try role-playing common scenarios with a friend. This will help you feel more confident when responding to inquiries.
✨Tip Number 3
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel experiences and how they’ve shaped your desire to help others create memorable trips.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Trip Support Coordinator in Sheffield
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create memorable trips.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your customer service experience and how it relates to the role of a Trip Support Coordinator. We want to see how you can make each travel experience smooth and enjoyable!
Be Clear and Concise: Use clear language and keep your application straightforward. We appreciate professionalism, so make sure your writing is easy to read and free from jargon. Remember, clarity is key in communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Destinytravel
✨Know Your Stuff
Before the interview, make sure you research Destiny&Co and understand their values and mission. Familiarise yourself with the role of a Trip Support Coordinator and think about how your skills align with their focus on personalised service.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that demonstrate your ability to communicate clearly and professionally. Think about times when you've successfully resolved customer inquiries or provided updates in a way that made clients feel at ease.
✨Be Ready to Discuss Travel Experiences
Share your own travel experiences and how they’ve shaped your understanding of what makes a trip enjoyable. This will show your genuine passion for travel and help you connect with the interviewers on a personal level.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team culture or how they support ongoing training for new hires.
