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For Companies At a Glance
- Tasks: Support travellers by coordinating their journeys and ensuring smooth experiences.
- Company: Join Destiny&Co, a company passionate about creating memorable travel experiences.
- Benefits: Enjoy a fully remote role with flexible hours and exclusive travel perks.
- Why this job: Make a real difference in people's travel experiences while working from anywhere.
- Qualifications: Strong communication skills and a passion for travel are essential.
- Other info: Be part of a supportive team with opportunities for growth in the travel industry.
The predicted salary is between 24000 - 36000 £ per year.
As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs. At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.
Key Responsibilities
- Handle incoming inquiries via email, phone, and messaging platforms.
- Assist clients with itinerary changes, cancellations, and travel questions.
- Provide clear destination information and travel requirement guidance.
- Confirm trip details, follow up before departure, and collect feedback after return.
- Resolve concerns with empathy, patience, and timely communication.
Benefits
- Fully remote position with flexible scheduling.
- Access to training resources and exclusive travel perks.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the travel industry.
What We’re Looking For
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organizational skills.
- Comfort learning digital tools and systems.
- Genuine passion for travel and helping others.
Online Travel Coordinator (Flexible Schedule) employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Travel Coordinator (Flexible Schedule)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Destiny&Co. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and your passion for travel – it’s all about making that personal connection!
✨Tip Number 3
Be ready to share your travel stories! As an Online Travel Coordinator, your experiences can resonate with clients. Share anecdotes that highlight your problem-solving skills and how you’ve helped others enjoy their journeys.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Online Travel Coordinator (Flexible Schedule)
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about helping others plan their journeys.
Tailor Your Application: Make sure to customise your application to fit the Online Travel Coordinator role. Highlight your communication skills and any customer service experience, even if it’s from a different field. We want to see how you can bring your unique skills to our team!
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Destiny&Co!
How to prepare for a job interview at Destinytravel
✨Know Your Travel Stuff
Brush up on popular travel destinations and current travel trends. Being able to discuss these topics will show your genuine passion for travel and help you connect with the interviewers.
✨Practice Empathy
Since the role involves resolving concerns with empathy, practice responding to common customer service scenarios. Think about how you would handle a frustrated traveller and demonstrate your patience and understanding during the interview.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. Highlighting your attention to detail and organisational skills will reassure them that you can handle itinerary changes and client inquiries effectively.
✨Familiarise Yourself with Digital Tools
Since the job requires comfort with digital tools, do some research on common travel management software. Mentioning any relevant experience or willingness to learn new systems will make you stand out as a tech-savvy candidate.
