At a Glance
- Tasks: Support travellers by managing their travel arrangements and ensuring smooth experiences.
- Company: Join Destiny&Co, a company dedicated to creating memorable travel experiences.
- Benefits: Enjoy a fully remote role with flexible hours and exclusive travel perks.
- Why this job: Make a real difference in people's travel journeys while working from anywhere.
- Qualifications: Strong communication skills and a passion for travel are essential.
- Other info: Be part of a supportive team with opportunities for growth in the travel industry.
The predicted salary is between 36000 - 60000 Β£ per year.
As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs. At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.
Key Responsibilities- Handle incoming inquiries via email, phone, and messaging platforms.
- Assist clients with itinerary changes, cancellations, and travel questions.
- Provide clear destination information and travel requirement guidance.
- Confirm trip details, follow up before departure, and collect feedback after return.
- Resolve concerns with empathy, patience, and timely communication.
- Fully remote position with flexible scheduling.
- Access to training resources and exclusive travel perks.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the travel industry.
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organizational skills.
- Comfort learning digital tools and systems.
- Genuine passion for travel and helping others.
Online Travel Coordinator in Manchester employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Online Travel Coordinator in Manchester
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
β¨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to share your passion for travel and how you can enhance their clients' experiences. Make it personal and engaging!
β¨Tip Number 3
Donβt shy away from following up! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
β¨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Plus, it gives you a better chance to showcase your skills and personality right from the start.
We think you need these skills to ace Online Travel Coordinator in Manchester
Some tips for your application π«‘
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why youβre excited about helping others plan their journeys.
Tailor Your Application: Make sure to customise your application to fit the Online Travel Coordinator role. Highlight your communication skills and any customer service experience, even if itβs from a different field. We want to see how you can bring those skills to our team!
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Destinytravel
β¨Know Your Travel Stuff
Brush up on popular travel destinations and current travel trends. Being able to discuss your favourite places or recent travel experiences can show your genuine passion for travel, which is something Destiny&Co values highly.
β¨Practice Your Communication Skills
Since strong written and verbal communication skills are crucial for this role, practice answering common interview questions out loud. You could even role-play with a friend to get comfortable with articulating your thoughts clearly and confidently.
β¨Showcase Your Customer Service Mindset
Think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled inquiries or resolved issues, as this will demonstrate your ability to empathise and communicate effectively with clients.
β¨Familiarise Yourself with Digital Tools
Since the role involves learning digital tools and systems, do a bit of research on common travel management software. Mentioning any relevant experience or willingness to learn new technologies can set you apart from other candidates.