At a Glance
- Tasks: Support clients throughout their travel journey with personalised service and timely updates.
- Company: Destiny&Co., a leader in meaningful travel experiences.
- Benefits: Fully remote work, flexible scheduling, exclusive travel perks, and ongoing training.
- Why this job: Help travellers create lasting memories while building relationships in the travel industry.
- Qualifications: Strong communication skills and customer service experience preferred.
- Other info: Join a supportive team focused on collaboration and growth.
The predicted salary is between 30000 - 42000 £ per year.
As a Virtual Trip Support Consultant, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is managed smoothly while providing guidance, timely updates, and reassurance before, during, and after each trip. You will help travelers feel confident, informed, and supported at every stage of their experience. At Destiny&Co., we focus on personalized service and meaningful travel experiences, taking pride in delivering organized itineraries and thoughtful support that helps clients create lasting memories.
Key Responsibilities
- Respond to client inquiries via email, phone, and messaging platforms.
- Assist with itinerary updates, changes, and cancellations.
- Provide accurate destination information and entry requirement guidance.
- Confirm travel details and proactively follow up on upcoming trips.
- Gather feedback after travel and address any concerns with professionalism.
Benefits
- Fully remote work with flexible scheduling.
- Access to exclusive travel perks and ongoing training opportunities.
- Supportive team environment focused on collaboration and growth.
- Opportunity to build long‐term relationships within the travel industry.
What We're Looking For
- Strong written and verbal communication skills.
- Customer service experience in hospitality, service, or related fields preferred.
- Excellent organization and attention to detail.
- Comfort learning digital tools and travel systems.
- A genuine passion for travel and helping others.
Virtual Trip Support Consultant in London employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Trip Support Consultant in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Virtual Trip Support Consultant role.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and think about how your experience aligns with the responsibilities listed in the job description. We want you to shine when discussing your passion for travel and helping others.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed complex itineraries or handled last-minute changes. This will demonstrate your attention to detail and ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and remind them why you’re the perfect fit. And remember, apply through our website for the best chance!
We think you need these skills to ace Virtual Trip Support Consultant in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others on their journeys. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to fit the role of a Virtual Trip Support Consultant. Highlight your customer service experience and any relevant skills that align with the responsibilities mentioned in the job description. We appreciate attention to detail!
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon unless it’s relevant to the travel industry. We value effective communication, so make sure your application reflects that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Destinytravel
✨Know Your Travel Stuff
Make sure you brush up on your travel knowledge! Familiarise yourself with popular destinations, entry requirements, and current travel trends. This will not only help you answer questions confidently but also show your genuine passion for travel.
✨Showcase Your Communication Skills
Since the role involves a lot of client interaction, practice articulating your thoughts clearly. You might want to prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your strong written and verbal communication skills.
✨Be Organised and Detail-Oriented
Prepare for the interview by organising your thoughts and materials. Bring a notebook with key points about your experience and how it relates to the job. Highlight your attention to detail by discussing how you've managed complex itineraries or client requests in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or ongoing training opportunities. This shows your interest in the role and helps you gauge if it's the right fit for you.