At a Glance
- Tasks: Support travellers from planning to returning home, ensuring smooth and enjoyable experiences.
- Company: Join Destiny&Co, a company passionate about creating memorable travel experiences.
- Benefits: Fully remote, flexible hours, training resources, and exclusive travel perks.
- Why this job: Make a real impact by helping others explore the world and create unforgettable memories.
- Qualifications: Strong communication skills and a passion for travel; customer service experience is a plus.
- Other info: Collaborative team environment with opportunities for growth in the travel industry.
The predicted salary is between 36000 - 60000 Β£ per year.
As a Virtual Trip Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs. At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.
Key Responsibilities
- Handle incoming inquiries via email, phone, and messaging platforms.
- Assist clients with itinerary changes, cancellations, and travel questions.
- Provide clear destination information and travel requirement guidance.
- Confirm trip details, follow up before departure, and collect feedback after return.
- Resolve concerns with empathy, patience, and timely communication.
Benefits
- Fully remote position with flexible scheduling.
- Access to training resources and exclusive travel perks.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the travel industry.
What We're Looking For
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organizational skills.
- Comfort learning digital tools and systems.
- Genuine passion for travel and helping others.
Virtual Trip Coordinator in London employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Virtual Trip Coordinator in London
β¨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
β¨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to share your passion for travel and how you can enhance their clients' experiences. Make it personal and memorable!
β¨Tip Number 3
Stay organised! Keep track of all your applications and follow up with companies after interviews. A simple thank-you email can go a long way in showing your enthusiasm for the role.
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Virtual Trip Coordinator in London
Some tips for your application π«‘
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why youβre excited about the role of Virtual Trip Coordinator. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your communication skills and any relevant experience that aligns with supporting travellers. We appreciate when candidates take the time to connect their background to what we do.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We value attention to detail, so make sure your application is well-organised and free from typos. A polished application speaks volumes!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team at Destiny&Co!
How to prepare for a job interview at Destinytravel
β¨Know Your Travel Stuff
Brush up on popular travel destinations and current travel trends. Being able to discuss these topics will show your genuine passion for travel and help you connect with the interviewers.
β¨Showcase Your Communication Skills
Since strong written and verbal communication skills are key, practice articulating your thoughts clearly. Consider role-playing common customer scenarios to demonstrate how you'd handle inquiries or resolve issues.
β¨Highlight Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. This could be anything from planning an event to coordinating schedules, as it shows you can handle the detailed work required in this role.
β¨Emphasise Empathy and Patience
Think of times when you've helped someone through a tough situation. Sharing these stories will illustrate your ability to resolve concerns with empathy and patience, which is crucial for a Virtual Trip Coordinator.