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For Companies At a Glance
- Tasks: Guide travellers from planning to returning home, ensuring smooth and enjoyable experiences.
- Company: Destiny&Co, a company dedicated to creating meaningful travel memories.
- Benefits: Fully remote work, flexible scheduling, travel perks, and ongoing training.
- Why this job: Make a real impact on travellers' experiences while building strong relationships.
- Qualifications: Excellent communication skills and a passion for travel; customer service experience preferred.
- Other info: Join a supportive team in a dynamic, travel-focused environment.
The predicted salary is between 30000 - 50000 £ per year.
As a Trip Support Coordinator, you will play an important role in guiding travelers from the moment they begin planning to the moment they return home. Your purpose is to make each experience smooth, enjoyable, and stress-free by assisting with arrangements, answering questions, providing updates, and helping clients feel prepared every step of the way. You will work closely with travelers to understand their preferences and offer options that fit their needs. At Destiny&Co, we value personalized service and take pride in helping travelers create meaningful memories through carefully organized vacations.
Key Responsibilities
- Respond to inquiries through email, phone, and messaging apps with professionalism and clarity.
- Assist clients with itinerary changes, cancellations, and travel-related questions.
- Provide accurate destination information, requirements, and documentation guidance.
- Confirm travel details, follow up before and after trips, and gather feedback.
- Resolve concerns with empathy, respect, and timely communication.
Benefits
- Fully remote work with flexible scheduling.
- Access to travel perks and industry-exclusive discounts.
- Supportive team with ongoing training.
- Opportunity to build strong traveler relationships.
What We’re Looking For
- Excellent written and verbal communication skills.
- Customer service experience—travel or hospitality preferred but not required.
- Attention to detail and strong organizational habits.
- Comfortable learning new digital tools and systems.
- Genuine passion for travel and helping others.
Trip Support Coordinator in London employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trip Support Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the Trip Support Coordinator role, be ready to share why you're the perfect fit. Highlight your customer service skills and passion for travel.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to tailor your application to show how you can help create those meaningful memories for travellers.
We think you need these skills to ace Trip Support Coordinator in London
Some tips for your application 🫡
Show Your Passion for Travel: Let us know why you love travel! Share your personal experiences and how they’ve shaped your desire to help others create memorable trips. A genuine passion can really make your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the Trip Support Coordinator role. We want to see how your background aligns with our mission of providing personalised service.
Be Clear and Professional: Since communication is key in this role, ensure your written application is clear, concise, and free of errors. Use a friendly yet professional tone to reflect the kind of support we offer our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Destinytravel
✨Know Your Stuff
Before the interview, make sure you research Destiny&Co and their approach to trip support. Understand their values around personalized service and how they help create meaningful memories for travellers. This will show your genuine interest in the role and the company.
✨Showcase Your Communication Skills
As a Trip Support Coordinator, communication is key. Prepare examples from your past experiences where you effectively handled inquiries or resolved issues. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to communicate professionally.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised, especially when dealing with itinerary changes or client requests. Share specific strategies or tools you use to keep everything on track, as this is crucial for the role.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through during the interview. Share personal travel experiences that have shaped your understanding of what makes a trip enjoyable. This will resonate with the interviewers and show that you genuinely care about helping others have great experiences.
