At a Glance
- Tasks: Assist clients with travel planning and support throughout their journey.
- Company: Join Destiny&Co, a company dedicated to developing new talent.
- Benefits: Fully remote work, flexible schedule, travel perks, and professional development.
- Why this job: Make a difference in clients' travel experiences while learning and growing.
- Qualifications: No experience needed; just a positive attitude and strong communication skills.
- Other info: Enjoy a supportive team environment with mentorship opportunities.
The predicted salary is between 20000 - 30000 Β£ per year.
As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required β we provide full training to help you succeed. At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.
Key Responsibilities
- Assist clients through email, phone, and online communication channels.
- Support with reservations, changes, cancellations, and inquiries.
- Provide accurate destination and travel requirement information.
- Confirm trip details and follow up before and after travel.
- Address client concerns with patience and professionalism.
Benefits
- Fully remote β work from home from anywhere.
- No experience required β complete training provided.
- Flexible schedule to fit your lifestyle.
- Travel perks and professional development opportunities.
- Supportive team and mentorship program.
What Weβre Looking For
- No prior experience needed β beginners welcome.
- Positive attitude and willingness to learn.
- Strong communication skills.
- Basic computer and internet skills.
- Interest in helping people and learning about travel.
Travel Support Assistance in London employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Travel Support Assistance in London
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Destiny&Co. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing how you can assist clients and provide exceptional service.
β¨Tip Number 3
Show off your communication skills! During the interview, be sure to demonstrate your ability to communicate clearly and effectively. Remember, as a Travel Support Assistant, you'll be helping clients through various channels, so showcasing this skill is key.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Itβs a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Travel Support Assistance in London
Some tips for your application π«‘
Show Your Enthusiasm: Let your passion for travel shine through in your application! We love seeing candidates who are excited about helping others on their journeys, so donβt hold back on sharing why you want to be part of our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and interests align with the role. Mention any relevant experiences, even if theyβre not directly related to travel β we value a positive attitude and willingness to learn!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will show us that you have strong communication skills, which are key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts and youβll be on your way!
How to prepare for a job interview at Destinytravel
β¨Know Your Stuff About Travel
Familiarise yourself with common travel queries and destinations. Even though no experience is required, showing that youβve done your homework on popular travel spots and requirements can impress the interviewers.
β¨Show Off Your Communication Skills
Since you'll be assisting clients through various channels, practice clear and friendly communication. You might want to role-play common scenarios with a friend to get comfortable with how to respond to client inquiries.
β¨Emphasise Your Willingness to Learn
Destiny&Co values motivated individuals, so make sure to express your eagerness to learn and grow. Share examples of how you've tackled new challenges in the past, even if theyβre not travel-related.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the training process, team culture, or travel perks. This shows your genuine interest in the role and helps you assess if itβs the right fit for you.