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For Companies At a Glance
- Tasks: Support travellers from planning to returning home, ensuring smooth and enjoyable experiences.
- Company: Join Destiny&Co, a company passionate about creating memorable travel experiences.
- Benefits: Fully remote work, flexible hours, training resources, and exclusive travel perks.
- Why this job: Make a real impact by helping others create unforgettable journeys.
- Qualifications: Strong communication skills and a genuine passion for travel.
- Other info: Collaborative team environment with opportunities for growth in the travel industry.
The predicted salary is between 36000 - 60000 £ per year.
As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs. At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.
Key Responsibilities
- Handle incoming inquiries via email, phone, and messaging platforms.
- Assist clients with itinerary changes, cancellations, and travel questions.
- Provide clear destination information and travel requirement guidance.
- Confirm trip details, follow up before departure, and collect feedback after return.
- Resolve concerns with empathy, patience, and timely communication.
Benefits
- Fully remote position with flexible scheduling.
- Access to training resources and exclusive travel perks.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the travel industry.
What We're Looking For
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organizational skills.
- Comfort learning digital tools and systems.
- Genuine passion for travel and helping others.
Online Travel Coordinator in London employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Travel Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for travel! When chatting with potential employers, share your own travel experiences and how they’ve shaped your understanding of customer needs. It’ll make you stand out as someone who truly gets it.
✨Tip Number 3
Practice makes perfect! Before interviews, rehearse common questions and think about how you’d handle specific travel scenarios. This will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in working with us at Destiny&Co.
We think you need these skills to ace Online Travel Coordinator in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about the role of Online Travel Coordinator. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your communication skills and any relevant experience that aligns with supporting travellers. We appreciate when candidates take the time to connect their background to what we do at Destiny&Co.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We value attention to detail, so make sure your application is well-organised and free from typos. A polished application shows us you care!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Destinytravel
✨Know Your Travel Stuff
Brush up on travel trends, popular destinations, and common travel issues. Being knowledgeable about the industry will show your passion for travel and help you answer questions confidently.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider role-playing with a friend to simulate answering client inquiries or resolving concerns.
✨Demonstrate Empathy and Patience
Prepare examples from your past experiences where you’ve handled customer concerns with empathy. This will highlight your ability to connect with clients and provide the personalised service that Destiny&Co values.
✨Familiarise Yourself with Digital Tools
Get comfortable with common digital tools and systems used in travel coordination. Mention any relevant software you’ve used before, as this will show your readiness to adapt to their processes.
