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For Companies At a Glance
- Tasks: Help travellers plan unforgettable journeys and provide top-notch support throughout their trips.
- Company: Join Destiny&Co, where thoughtful service transforms travel experiences.
- Benefits: Enjoy remote work, flexible hours, exclusive travel perks, and professional training.
- Why this job: Make a real difference in people's travel experiences while growing in the industry.
- Qualifications: Strong communication skills and a passion for customer service and travel.
- Other info: Be part of a supportive team culture with great opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
As an Experience Support Specialist, your role is to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory.
Key Responsibilities
- Communicate with clients through email, calls, and messaging.
- Support itinerary modifications, cancellations, and requests.
- Share accurate information about destinations and documentation.
- Review travel details and follow up to ensure satisfaction.
- Address concerns with patience and friendly communication.
Benefits
- Remote work, with a flexible schedule.
- Access to exclusive travel perks and training programs.
- Supportive team culture.
- Professional growth in the travel industry.
What We’re Looking For
- Strong communication skills.
- Customer service experience valued.
- Organized and detail-oriented.
- Eager to learn systems and tools.
- Passion for travel and helping people.
Experience Support Specialist in London employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients, it’s crucial to sound confident and friendly. Try role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Show off your passion for travel! When you get the chance, share your own travel experiences during interviews. It’ll help you connect with the team and show that you genuinely care about helping others.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Destiny&Co. It shows initiative and enthusiasm!
We think you need these skills to ace Experience Support Specialist in London
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create memorable journeys.
Highlight Your Communication Skills: Since you'll be communicating with clients regularly, make sure to showcase your strong communication skills. Use clear and friendly language in your application to demonstrate how you can connect with travelers.
Be Organised and Detail-Oriented: As an Experience Support Specialist, attention to detail is key. In your application, mention any relevant experience where you’ve had to manage multiple tasks or pay close attention to details, showing us you can handle the role's demands.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Destinytravel
✨Know Your Stuff
Before the interview, make sure you research Destiny&Co and their approach to customer service. Familiarise yourself with their values and how they transform trips into lasting memories. This will show that you're genuinely interested in the role and align with their mission.
✨Show Off Your Communication Skills
As an Experience Support Specialist, strong communication is key. During the interview, practice clear and friendly communication. Use examples from your past experiences where you successfully handled client interactions or resolved issues, showcasing your ability to connect with people.
✨Be Organised and Detail-Oriented
Prepare for the interview by organising your thoughts and examples of your previous work. Bring a notepad with questions you want to ask about the role and the company. This will demonstrate your attention to detail and eagerness to learn about the systems and tools they use.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through during the interview. Share personal travel experiences and how they have shaped your desire to help others create memorable journeys. This passion can set you apart and show that you’re a great fit for the team culture at Destiny&Co.
