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For Companies At a Glance
- Tasks: Guide travellers from planning to returning home, ensuring a smooth and enjoyable experience.
- Company: Destiny&Co, a travel company focused on personalised service and memorable vacations.
- Benefits: Fully remote work, flexible scheduling, travel perks, and ongoing training.
- Why this job: Help create meaningful memories for travellers while enjoying the perks of the travel industry.
- Qualifications: Strong communication skills, customer service experience, and a passion for travel.
- Other info: Join a supportive team and build lasting relationships with travellers.
The predicted salary is between 30000 - 42000 £ per year.
As a Trip Support Coordinator, you will play an important role in guiding travelers from the moment they begin planning to the moment they return home. Your purpose is to make each experience smooth, enjoyable, and stress‑free by assisting with arrangements, answering questions, providing updates, and helping clients feel prepared every step of the way. You will work closely with travelers to understand their preferences and offer options that fit their needs. At Destiny&Co, we value personalized service and take pride in helping travelers create meaningful memories through carefully organized vacations.
Key Responsibilities
- Respond to inquiries through email, phone, and messaging apps with professionalism and clarity.
- Assist clients with itinerary changes, cancellations, and travel‑related questions.
- Provide accurate destination information, requirements, and documentation guidance.
- Confirm travel details, follow up before and after trips, and gather feedback.
- Resolve concerns with empathy, respect, and timely communication.
Benefits
- Fully remote work with flexible scheduling.
- Access to travel perks and industry‑exclusive discounts.
- Supportive team with ongoing training.
- Opportunity to build strong traveler relationships.
What We’re Looking For
- Excellent written and verbal communication skills.
- Customer service experience—travel or hospitality preferred but not required.
- Attention to detail and strong organizational habits.
- Comfortable learning new digital tools and systems.
- Genuine passion for travel and helping others.
Trip Support Coordinator in Liverpool employer: Destinytravel
Contact Detail:
Destinytravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trip Support Coordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be responding to inquiries and assisting clients, it’s crucial to sound confident and clear. Try role-playing with a friend to nail down your responses.
✨Tip Number 3
Show off your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your desire to help others create memorable trips.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Trip Support Coordinator in Liverpool
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create memorable trips.
Be Clear and Concise: We appreciate clarity in communication, so make sure your application is easy to read. Use straightforward language and avoid jargon. This will show us that you can communicate effectively, just like you would with our clients.
Highlight Relevant Experience: Even if you haven't worked in travel before, think about any customer service roles you've had. Share specific examples of how you've helped others or resolved issues, as this will demonstrate your ability to support our travelers.
Tailor Your Application: Take a moment to customise your application for the Trip Support Coordinator role. Mention specific responsibilities from the job description and explain how your skills align with what we’re looking for. It shows us you’ve done your homework!
How to prepare for a job interview at Destinytravel
✨Know Your Stuff
Before the interview, make sure you research Destiny&Co and understand their values and services. Familiarise yourself with common travel-related questions and scenarios, so you can demonstrate your knowledge and passion for helping travellers.
✨Showcase Your Communication Skills
As a Trip Support Coordinator, communication is key. Practice articulating your thoughts clearly and professionally. You might even want to prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Be Ready to Discuss Details
Attention to detail is crucial in this role. Be prepared to discuss how you manage multiple tasks and ensure accuracy in your work. You could share specific instances where your organisational skills made a difference in a previous job or project.
✨Express Your Passion for Travel
Let your enthusiasm for travel shine through during the interview. Share personal travel experiences and how they shaped your desire to help others create memorable journeys. This will show that you genuinely care about the role and the clients you'll be assisting.
